Principal Product Manager – Synthetic Monitoring, Digital Experience Monitoring

November 6, 2026

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Job Description:

Own synthetic monitoring for Cortex XCOR
Translate front-end testing requirements into a unified product defined as code and executable globally or within customer networks
Unify synthetic and real-user monitoring data with the RUM team
Conduct primary research with SREs, front-end developers, and platform teams
Engage customers, design partners, and field teams through discovery calls and interviews
Participate in sales calls and gather feedback for roadmap prioritization
Partner with engineers and technical stakeholders to scope and deliver the product
Build OpenTelemetry-native synthetic results that correlate with existing metrics, traces, and logs
Own the execution model, including scheduling, deployment locations, customer charging, and customer control
Set KPIs to measure customer value and impact
Own, sequence, communicate, and evolve the product roadmap
Lead cross-functional teams to deliver cohesive platform features and workflows
Partner with product marketing on positioning, messaging, and go-to-market strategy
Analyze the market, participate in design discussions, meet customers, and identify product gaps
Establish a competitive product offering and define performance metrics and competitive-gap priorities

Requirements:

10+ years of experience as a product manager
Deep knowledge of enterprise software
Experience with monitoring, testing, or developer infrastructure products such as synthetic monitoring, end-to-end browser testing, API testing, or CI/CD tooling
Working knowledge of end-to-end modern web application testing
Experience with browser automation: Playwright, Selenium, or Cypress
Experience with HTTP and API testing
Knowledge of DNS, TCP, and TLS
Track record of taking a product from zero to one
Ability to present to senior customer leadership and company executives
History of shipping with agile processes and tight feedback loops
Demonstrated ability to leverage AI in the Product Development Lifecycle while maintaining critical thinking
Familiarity with observability and OpenTelemetry specifically (helpful, not required)
Experience building AI Native products and/or maintaining MCP servers (helpful, not required)
Familiarity with digital experience monitoring, Core Web Vitals, user journeys, and JavaScript exceptions (helpful, not required)
Comfort with test-as-code, infrastructure-as-code, and CI/CD workflows (helpful, not required)
Experience building and operating software as a service, including customer-workload unit economics (helpful, not required)
Experience with design-led product development principles (helpful, not required)

Benefits:

Restricted stock units may be included
Bonus may be included
Employee benefits are available (specific benefits not detailed)
Immigration sponsorship eligible

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