EVENT USHER-WEEKEND/PART-TIME ONLY

September 21, 2026

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Part time/Event based/Weekend- ONLY
The Event Usher is responsible for providing a high level of customer service to the attending guests at our Chicago land venues.

Locations- Multiple venue locations within city & suburb limits;
ARIE CROWN THEATER
ALLSTATE ARENA (ROSEMONT, IL)
LINCOLN PARK ZOO
ROSEMONT THEATRE (ROSEMONT, IL)
SEAT GEEK STADIUM (BRIDGEVIEW, IL)
SOLDIER FIELD
NORTHERLY ISLAND
NOTRE DAME STADIUM (SOUTHBEND, IN- transportation provided)
WINTRUST ARENA

Qualifications

Must be at least 16 years or older
Must be available to work evenings and weekends
Ability to work outdoors in varying weather conditions
Must be able to stand for a minimum of (5) hours
Preferred candidates will have experience in guest service, hospitality industries that worked with the general public

**Please note this is an unlicensed position that does not require a PERC card. This is not a security position. All security positions require a PERC card. If you are selected to participate in the company sponsored Security Training Program your supervisor will contact you and inform you of next steps. Please be aware that until you successfully complete the Security Program, you are ineligible to work in any security capacity. If you have further questions, please contact your HR Representative.

Demonstrated Skills

Ability to follow direction
Efficient and consistent performance within a fast paced environment
Ability to adhere to scheduling methods and procedures
Must be a team player
Approachable, outgoing, articulate
Self-motivator with a “can do” attitude
Punctuality, pro-activity, and accountability

Role and Responsibilities

Delivering outstanding customer service under a variety of circumstances
Greeting guests
Ability to give directional information in high volume environment
Directing guests to entry points in a fast paced environment
Ensuring a fun environment for all guests and notify security and supervisory staff of any safety issues
Guest service representatives may work one of the following but not limited to; ticket taker, usher, directional staff, elevator/escalator greeter, premium seat representative.

Dress code

Conservative hairstyle, well-groomed facial hair (males), no facial piercings, no visible tattoos.

Working conditions

All sites consist of outdoor post that involve inclement weather conditions

Physical requirement

With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling. Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain. Additional physical requirements may include, frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds.

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