Direct Sales Representative at Farmers Insurance: 100% Remote (Phoenix, AZ, WA, OR, CA, NV, ID, UT, MT, WY, CO, NM)

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Title: UNLICENSED Direct Sales Rep - Base Pay + Uncapped Incentive (Hybrid - Phoenix, AZ)

Location: Phoenix United States, Pacific or Mountain time zones

Job Description:

New Year - New Career! | Hybrid Role in Phoenix, AZ or Virtual for Pacific and Mountain time zones | Uncapped Earnings + Career Growth

Are you a persuasive communicator who thrives in a fast-paced performance driven environment? Join our January 2027 class of Direct Sales Representatives and help customers protect what matters most. At Farmers, your ambition fuels your income and your future. In this role, you will respond to calls coming into our call center by positively promoting Farmers insurance products to prospective customers, consulting with customers to understand their needs, and selling those products which best fit the customer’s needs. You may also make outbound calls to optimize sales potential.

Uncapped Commissions

Join a team where your performance drives your paycheck! Our compensation package is designed to reward your success.

  • Our model includes guaranteed annual base pay of $38,025 - $67,500 based on your experience
  • A competitive benefits package PLUS an uncapped performance-based incentive, giving you the opportunity to increase your earnings on average up to an additional $27,300 on top of the guaranteed base pay annually.
  • Many of our top performers who consistently meet and exceed their goals earn up to an additional $75,000 on top of their annual base pay.
  • 5% bilingual incentive.

If you're driven, competitive and ready to grow, this is the place to do it!

What You'll Bring

  • Minimum 1 year of experience in a sales environment
  • Property and Casualty License (or the ability to obtain one)
  • Proven ability to meet quotas, metrics and goals
  • A drive to work in a fast-paced, high energy environment
  • Desire for a long-term career within the insurance industry
  • Proven ability to take initiative, solve problems, and prioritize tasks
  • Direct sales skills, and the aptitude to influence customers and close the sale
  • Excellent written and verbal communication skills; the ability to adapt communication style to each phone call, and explain complex policy and coverage information in understandable terms
  • Must be eligible to obtain resident/non-resident property and casualty license in all required states

Here's what you'll accomplish as a member of our team:

  • Sell insurance products to inbound callers by gathering data from customers to generate quotes and ultimately bind the business; in some instances, make outbound calls
  • Provide exceptional customer service and build strong relationships, while educating customers regarding coverages and cost so that the customer can select the most appropriate option
  • Qualify customers as buyers of other products/services to create cross-sell and upselling opportunities
  • Navigate multiple computer systems while seamlessly interacting with the customer

You'll thrive here if...

  • Self-motivated & goal-oriented – You set ambitious goals and chase them relentlessly.
  • Customer-focused – You build trust and tailor solutions with empathy.
  • Tech-savvy & adaptable – You navigate systems with ease and embrace change.
  • Coachable & curious – You welcome feedback and seek growth.
  • Accountable & reliable – You own your outcomes and show up ready.

Location & Schedule

Workplace: Hybrid ( #LI-Hybrid ) if you live within 50 miles of the Phoenix, AZ office or Remote ( #LI-Remote ) for candidates in the Pacific or Mountain time zones

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office.

Office location: 2400 N. Farmers Way. Phoenix, Arizona, United States

Initial training may require in-office attendance, with the required days varying based on business need. Once training is complete, you’ll transition to a hybrid work model, working in-office three days per week and virtual two days. While most teams are in-office Monday through Wednesday; your assigned shift may vary.

Work Schedule:
Our priority is to our customers, and we work non-traditional hours to match their needs. Candidates hired for this role must be available to work any shifts within the hours below; this may include evenings, Saturdays, and holidays. Shifts are assigned based on business needs.

Department Hours:

  • Training Hours 8:30am - 5pm AZ
  • Monday-Friday 5am-7pm AZ
  • Rotational Saturdays 6am-4:30pm AZ

Full-time- 40 hours/week; five 8-hour shifts per week.

Experience Requirements

Minimum one year of sales or related experience required.

Education Requirements

High School Diploma or equivalent required.

Benefits

  • Farmers offers a competitive salary commensurate with experience, qualifications and location.
  • Bonus Opportunity (based on Company and Individual Performance)
  • 401(k)
  • Medical
  • Dental
  • Vision
  • Health Savings and Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • Paid Parental Leave
  • Tuition Assistance
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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