Tech Lead Cloud DevOps Engineer - Cloud and DevOps Foundation Team

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<p><b>Department:</b></p>Technology<p></p><p></p><p><b>Our Company Promise</b></p><p><br />We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.</p><p></p><p></p><p><b>Job Description:</b></p><div><div><p><span><span>The Tech Lead Cloud DevOps Engineer supports the Cloud and DevOps Foundation Team by providing technical Leadership for AWS cloud infrastructure, automation, and continuous integration and delivery capabilities. </span><span>They’ll</span><span> guide Team members while overseeing solution design, quality, cost-effectiveness, and implementation across cloud platforms. </span><span>They’ll</span><span> embed security, governance, and compliance into reusable infrastructure patterns and delivery pipelines that protect Company and Customer data while improving Developer productivity. The Tech Lead Cloud DevOps Engineer </span><span>leverages</span><span> strong technical </span><span>expertise</span><span> and collaboration skills to accelerate cloud modernization, reduce risk, and deliver secure, scalable solutions across the enterprise.</span></span><span> </span></p></div><div><p><span> </span></p></div><div><p><span><span>Additional</span><span> Details</span></span><span> </span></p></div><div><ul><li><p><span><span>This role is offered as a remote workplace position, which may require travel for trainings, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in an approved remote location, away from our Corporate Campus. Please note, while this is a remote position, there is limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are:  </span></span>Alaska, Delaware, New Jersey, North Dakota, South Dakota, Vermont, West Virginia, Wyoming, and Puerto Rico.</p></li></ul></div><div><ul><li><p><span><span>U.S. citizenship or current authorization to work in the U.S. </span><span>required</span><span> and no current or future work authorization sponsorship available</span><span>. </span></span><span><span> </span></span><span> </span></p></li></ul></div><div><p></p><p><span><span>We’re</span><span> committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.</span></span></p></div></div><p></p><div>Responsibilities<ul><li>Work with other leaders to shape, improve and evolve the cloud platform vision and strategy for the future of cloud infrastructure and help manage the adoption process</li><li>Operate in a DevOps culture and team, responsible for architecture, design, development, implementation, and ongoing operations of new and emerging technology platforms</li><li>Evaluate cloud services and architecture to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems</li><li>Implement automation tools and frameworks for automatic code deployment (CI/CD)</li><li>Work with the development team to deploy and manage tools that support SDLC automation, configuration management, and release management</li><li>Create state-of-the-art technical architectures with automation to support complex delivery across a wide range of digital and enterprise applications</li><li>Consult with stakeholders to specify requirements and solutions which address business challenges and opportunities</li><li>Serve as a subject matter expert in cloud infrastructure, performing design reviews and consulting with internal teams to ensure design best practices</li><li>Participate in system and acceptance testing to ensure that systems are functionally appropriate, technically sound, and well-integrated</li><li>Lead, define and clearly communicate technical standards, governance, and compliance for cloud ecosystem</li><li>May perform other job duties as directed by Employee's Leaders</li></ul></div><p></p><div>Knowledge, Skills and Abilities<ul><li>Knowledge of AWS Infrastructure as a Service Automation tools like Cloud Formation</li><li>Knowledge of AWS compute, data sources, security technologies</li><li>Knowledge of infrastructure-as-code (IAC)</li><li>Skilled in deployment strategies using Docker for containerization</li><li>Knowledge of the monitoring and management of the build and deployment processes and infrastructure</li><li>Ability to analyze services to ensure security best practices are followed</li><li>Ability to mentor and guide team members' learning, including introducing new ideas and technologies</li><li>Skilled in evaluating, onboarding, and managing new technologies/services/features</li><li>Ability to anticipate business needs and lead a team towards identifying and solving cross-domain problems</li></ul></div><div><p>Education</p><ul><li><p>Required: High School Diploma or GED</p></li><li><p>Required: Bachelor's degree in Computer Science, Engineering, Information systems or similar fields of study or equivalent advanced level experience</p></li></ul></div><p></p><div><p>Experience</p><ul><li><p>Required: Expert-level experience, expansive and far-reaching knowledge in Cloud software or DevOps</p></li><li><p>Preferred:</p><ul><li><p><span>Experience with training/presenting to other groups, </span><span>enabling developer self</span> -<span><span>service</span> </span></p></li><li><p><span><span>Experience in CloudWatch</span></span><span> </span></p></li><li><p><span><span>Experience in Infrastructure as Code (</span><span>IaC</span><span>)</span></span><span> </span></p></li><li><p><span><span>Virtual Private Cloud (VPC) & virtual subnets</span></span><span> </span></p></li><li><p><span><span>Experience in helping a company move from on-prem to cloud</span></span></p></li></ul></li></ul><p><span><span>​</span></span></p></div><div><p>Licensing/Certification</p><ul><li><p>N/A</p></li></ul></div><p></p><div><p>Physical Abilities</p><ul><li><p>Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time</p></li><li><p>Ability to communicate and interact with others in the English language to meet the demands of the job</p></li><li><p>Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job</p></li></ul></div><p></p><div><p>Other Qualifications</p><ul><li><p>Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines</p></li><li><p>Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986</p></li><li><p>Must be at least 18 years of age</p></li><li><p>Must be able to comply with Company attendance standards as described in established guidelines</p></li><li><p>Must be able to travel and /or attend Company and non-Company facilities and remote locations such as remote-based offices as necessary</p></li></ul><p></p><p>Pay & Benefits</p><ul><li><p>Competitive market salary from <span>$</span><span>168,650 </span>per year to <span>$187,400</span> per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.</p></li></ul><p></p><p>Benefits you’ll love</p><ul><li><p>Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) </p></li><li><p>Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings** </p></li><li><p>Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*** </p></li><li><p>Competitive health insurance for you and your eligible dependents (including pets) </p></li><li><p>Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. </p></li><li><p>Explore more Benefits you’ll love: <a href="https://careers.southwestair.com/benefits" target="_blank">https://careers.southwestair.com/benefits</a></p></li></ul><p><i>*Pay amount does not guarantee employment for any particular period of time.</i></p><p><i>**401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits</i></p><p><i>***ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company</i></p><p></p><p></p></div><p></p><p><i><b>Southwest Airlines is an Equal Opportunity Employer.</b></i><br />Please print/save this job description because it won't be available after you apply.</p><br><b>Job Posting End Date</b><br>09/18/2026

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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