Claim Examiner-Casualty Property Damage (hybrid)

November 9, 2026

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About the position

The Claim Examiner handles third-party general liability claims, including some bodily injury claims, with an emphasis on property damage. The role investigates claims, evaluates coverage and reserves, pursues risk-transfer opportunities, and resolves claims fairly, promptly, and economically in accordance with RLI’s Best Practices. The position works with insureds, claimants, underwriters, attorneys, other team members, and upper management to achieve effective claim outcomes. The role typically requires a bachelor’s degree in business administration, insurance, or a related field, plus at least three years of relevant legal or insurance-related experience. A law degree is a plus.

Responsibilities

Proactively handle third-party general liability claims, including some bodily injury claims and primarily property damage claims, to achieve optimum payout results.
Assess and analyze coverage issues, and issue appropriate coverage letters and documentation.
Complete timely claim investigations and establish appropriate reserves.
Pursue risk-transfer opportunities, including contractual indemnity and additional insured issues.
Handle claims in accordance with RLI’s Best Practices.
Resolve claims in a timely manner to achieve effective outcomes.

Requirements

Typically, a bachelor’s degree in business administration, insurance, or a related field.
At least 3 years of relevant legal or insurance-related experience.
Meaningful experience handling general liability claims involving bodily injury and property damage.
Superior working knowledge of case law, statutes, and procedures affecting claim handling and valuation.
Skills in proactive investigation, risk transfer, claim handling, attorney management, and claims resolution.
Superior writing and communication skills to work effectively with insureds, claimants, underwriters, team members, and upper management.

Nice-to-haves

A law degree.

Benefits

Annual bonus plans.
Employee stock ownership plan (ESOP).
401(k) with an automatic 3% company contribution.
Annual 401(k) and ESOP profit-sharing contributions of up to 15% of eligible earnings.
Paid time off and holidays.
Paid volunteer time off.
Parental and family care leave.
Flexible and hybrid work arrangements.
Fitness center discounts and a free virtual fitness platform.
Employee assistance program.
Medical, dental, and vision benefits.
Flexible spending and health savings accounts.
Group life and AD&D insurance equal to 2x base salary.
Voluntary life, critical illness, and accident insurance available for purchase.
Short-term and long-term disability benefits.
Professional development and training opportunities.
Tuition reimbursement.
Education bonuses.
Bonus upon successful completion of approved courses and certifications.

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