Support Job Part Time - Dedicated Account Rep Job ID- 937

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Job Details

Industry: Private Employment Type: - Full Time Work Hours: - 8 Hours Locations: - USA Full Job Description Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path?

Start your journey... The Dedicated Account Representative will support the Client General Manager (CGM), Operations Manager and our multiple Customer contacts on a day-to-day basis. Responsibilities include but are not limited to supporting the client in day-to-day travel program management, this can include compiling, tracking and driving results, policy exception management, crisis management, pre and post trip reporting and Online Booking tool support. Work with the CGM supporting action plans and attending client calls.

Assist CGM in producing savings reports and any other reporting needed for business reviews. Other Jobs You May Be Interested In Remote Data Entry, No Experience, $40/hr, Part-Time Virtual Assistant, $45/hr, Remote, No Experience, Night Job Entry-Level Remote Data Entry, $50/hr, Evening Job Customer Support, No Degree, $40/hr, Remote, Weekend Job Remote Phone Job, $42/hr, Part-Time, College Student Friendly Virtual Assistant, $40/hr, Remote, No Degree, Night Job Part-Time Data Entry, $45/hr, Remote, College Student Friendly Remote Moderator, No Degree, $50/hr, Evening, Weekend Job Remote Customer Support, $42/hr, Night Job, No Experience Live Chat Support, $40/hr, Remote, Entry Level, Part-Time Virtual Assistant, Remote, $42/hr, Weekend, No Experience Remote Data Entry, $45/hr, No Degree, Night Shift Part-Time Customer Support, $40/hr, Remote, College Student Remote Live Chat, $50/hr, Part-Time, Evening/Night Job Entry Level Phone Job, $42/hr, Remote, No Degree Required Weekend Data Entry, $45/hr, Remote, No Experience Remote Virtual Assistant, $40/hr, Evening, Part-Time Job Remote Moderator, $42/hr, Part-Time, Weekend, No Degree Data Entry, $45/hr, Remote, Night Shift, College Student Job Phone Support, Remote, $50/hr, No Experience, Part-Time Virtual Assistant, No Experience, $42/hr, Remote, Weekend Remote Customer Support, $45/hr, Part-Time, College Student Data Entry, Remote, $40/hr, Night Shift, No Degree Evening Virtual Assistant, Remote, $45/hr, No Experience Weekend Customer Support, $42/hr, Remote, College Student Remote Data Entry, $50/hr, No Experience, Evening/Night Job Remote Live Chat, $40/hr, Part-Time, No Degree Required Virtual Assistant, $42/hr, Remote, Weekend, Entry Level Remote Phone Support, $45/hr, Evening, No Experience Required Data Entry, No Experience, $50/hr, Remote, College Student Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Live Chat Support, Remote, $42/hr, Night Shift, College Student Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend Virtual Assistant, $45/hr, Remote, Evening, No Experience Required Remote Customer Support, $50/hr, Night Shift, No Degree Remote Data Entry, $40/hr, College Student Friendly, Part-Time Live Chat Support, $42/hr, Weekend, Remote, No Degree Virtual Assistant, Remote, $45/hr, Evening, No Experience Remote Phone Job, $50/hr, College Student, Night Shift Remote Moderator, $42/hr, Weekend, No Experience Required Data Entry, No Degree, $45/hr, Part-Time, Remote Job Customer Support, $50/hr, Remote, Evening/Night Job, No Degree Virtual Assistant, $42/hr, Remote, Weekend, No Degree Remote Live Chat, $45/hr, College Student, No Experience Remote Data Entry, $40/hr, Part-Time, No Degree Required Phone Support, $50/hr, Weekend, Remote, No Experience Virtual Assistant, $42/hr, Evening, Remote, No Degree Remote Customer Support, $45/hr, No Experience, Part-Time Data Entry, $50/hr, Night Job, No Degree, Remote Remote Moderator, $40/hr, College Student Friendly, Part-Time Virtual Assistant, Remote, $42/hr, Weekend, No Experience Remote Phone Job, $45/hr, Part-Time, No Degree Required Customer Support, $50/hr, Night Job, Remote, No Experience Data Entry, Remote, $42/hr, Evening Job, No Degree Live Chat Support, $45/hr, Weekend, Remote, College Student Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift Data Entry, $40/hr, No Experience, Remote, Weekend Job Remote Phone Job, $45/hr, No Degree, College Student Friendly Customer Support, $42/hr, Remote, Evening, No Experience Virtual Assistant, $50/hr, Weekend, No Degree, Remote Remote Data Entry, $40/hr, Part-Time, College Student Job Phone Support, Remote, $42/hr, Evening/Night Shift Virtual Assistant, No Degree, $45/hr, Remote, Part-Time Live Chat Support, $50/hr, Remote, No Experience Required Remote Moderator, $42/hr, College Student, Weekend Job Data Entry, $45/hr, Remote, Night Job, No Degree Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job Remote Customer Support, $42/hr, Weekend, No Experience Phone Job, $45/hr, Remote, Night Shift, No Degree Remote Live Chat, $50/hr, College Student, No Experience Data Entry, $40/hr, Part-Time, Remote, Weekend Job Virtual Assistant, $42/hr, Remote, No Experience, Evening Remote Phone Support, $45/hr, Night Job, College Student Remote Moderator, $50/hr, No Degree, Weekend, Part-Time Virtual Assistant, $40/hr, Remote, Night Shift, No Experience Customer Support, $42/hr, Remote, Part-Time, No Degree Remote Data Entry, $45/hr, Weekend Job, College Student Responsibilities Completes reports as needed using our INSIGHTS Tool.

Run various critical metric reports to identify trends & their impact to the client. Research and consolidates industry trends, sharing and applying knowledge to improve review impact and positioning. Collaborates with Client Management to provide savings reports and any other reports required for Business Reviews. Get results by operating with a sense of urgency, employing effective time management to deliver results within deadlines. Supports other internal/external document production and internal/external projects as require.

Provides functional support for MS Office applications (Word, PowerPoint, Excel) for data consolidation, analysis and client document needs. Provides overall Client Program support to the Client General Manager.

Provides support and engages directly with the Client as needed to resolve Customer Service Issues Support Online booking Tool updates and issue resolution Ensuring all admin on account is kept up to date, including but not limited to; MI Information, playbooks, project plans Qualifications Detailed knowledge of Amex Global Business Travel and the Travel Industry.

Knowledge and understanding of business, travel front office, mid office and back office tools and processes Must have excellent MI Skills and confirmed experience using Amex GBT INSIGHTS Reporting Tool. Experience with client facing Online Booking Tool Support. Confirmed GDS Experience. Experience working with Global Accounts & Global Implementations. Excellent Excel skills, including Pivot Tables and V look-ups. Skills to work under pressure and maintain flexibility. Good understanding of travel related data.

Ability to analyze & assess raw data to draw relevant conclusions. Interaction and communication with diverse working styles, ability to build and use strong working relationships. Strong Project Management and interpersonal skills. Ability to prioritize and handle contending demands to meet deadlines. Adaptation to change and pivot direction on short notice. Ability to identify issues or challenges requiring further client attention. Ability to balance timelines and pressure of client driven results / demands.

Excellent written & verbal communication skills. Part Time - Dedicated Account Rep Support Job Part Time - Dedicated Account Rep Job ID- 937 Support Job Part Time - Dedicated Account Rep Job ID- 937 Job ID- 3170

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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