Sr. Manager, People Solutions

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Job Title

Sr. Manager, People SolutionsJob Description

At Concentrix, we power some of the world’s most recognisable brands through strategy, technology, and human-centred solutions. We are a global organisation where people are at the heart of performance. This is your chance to join a company where HR is not seen as support alone — it is a strategic driver of growth, culture, and transformation.

We’re looking for a Senior Manager, People Solutions who wants to do more than manage processes; you will serve as a vital strategic partner to our leaders, helping them build engaged, high-performing teams, you’ll lead the way in transforming how we support our people and drive our business success. This is your opportunity to influence how teams are built, how leaders lead, and how employees experience work every day by helping to create an environment where people feel valued, included, supported, and inspired to do their best work.

What You'll Be Doing

Strategic HR Partnership

  • Collaborate with senior leaders to align people priorities with organizational goals.

  • Provide expert guidance on team effectiveness, talent decisions, and organizational design.

  • Transform business challenges into impactful, people-centered solutions.

Team Development
  • Lead and coach the People Solutions team to deliver responsive HR support.

  • Promote collaboration, accountability, and a continuous improvement mindset.

Employees-First Mindset
  • Champion a workplace culture that values, supports, and empowers all employees.

  • Balance business objectives with employee experience to promote fairness and inclusion.

Leadership Capability
  • Mentor leaders to enhance their abilities in building accountable and high-performing teams.

  • Guide on performance management, feedback, and change leadership.

Talent Strategy & Workforce Planning
  • Team up with leaders to assess current and future talent needs.

  • Drive initiatives for talent attraction, retention, and development.

Culture & Employee Engagement
  • Implement culture initiatives that reinforce our company values.

  • Utilize employee feedback to shape actionable improvements.

Employee Relations Management
  • Oversee sensitive employee relations issues with sound judgment.

  • Provide advice on workplace policies and ensure compliance.

Organizational Change Leadership
  • Support leaders through transformational change and guide effective communication.

  • Cultivate a culture of adaptability to enhance employee experience.

Program Delivery
  • Lead core HR programs and ensure effective execution aligned with business needs.

Candidate Profile
  • Experience: 5+ years in HR, with 2-4 years in progressive management roles.

  • Education: Bachelor’s degree in a relevant field.

  • Strong understanding of business operations and demonstrated business acumen, preferably in outsourcing.

  • Excellent attention to detail and a customer-focused mindset.

  • Demonstrated initiative with a commitment to continuous improvement.

  • Proven people management skills with the ability to mentor, coach, and lead teams in a fast-paced environment.

  • Proficient in Microsoft Office and possess strong communication skills.

Why Join Us?
  • Embrace the flexibility of working from home.

  • Be a part of a company that prioritizes people and culture.

  • Collaborate with innovative leaders and shape the future of HR.

Who Will Succeed in This Role?

You’re a HR leader who can combine strategic thinking with practical delivery and know how to support business performance without losing sight of employee experience. You thrive in pace and complexity and enjoy working in a business that moves quickly. You can juggle priorities, manage competing demands, and still deliver high-quality outcomes.

You lead through others by being passionate about developing teams and helping leaders succeed. You create clarity, build trust, and raise the bar for performance.

Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

Location

UK, Work at Home, GBLanguage Requirements:

Time Type

Full time

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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