Senior Product Manager, Consumer Lifecycle And Martech (Remote)

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Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we've grown from start-up to industry leader by innovating, simplifying, and valuing people. We are a subsidiary of PROG Holdings (NYSE: PRG), a FinTech holding company with three business segments: Progressive Leasing, Purchasing Power (a leading employee purchase program for consumer products and services using payroll deduction), and Four, a Buy Now Pay Later (BNPL) platform.

Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. As an almost 20+ year old FinTech company that has gone from start-up to industry leader, we know how to innovate, simplify, and value all people. We are a company founded on our grit and we are constantly looking to the future. As an ever-evolving group of entrepreneurs and technologists, we strive to do the right thing period in all aspects of our work. We are a subsidiary of PROG Holdings (NYSE: PRG), an exciting FinTech holding company, with three business segments including Progressive, Purchasing Power, and Four, a Buy Now Pay Later (BNPL) platform.

We are currently hiring a Senior Product Manager to help grow our company and ensure our mission is achieved! This is a remote-first role that can be performed from anywhere in the continental US or from one of our corporate offices in Utah or Arizona. As a key member of our product organization, you will own the roadmap for data enablement, customer communications, and eMarketing platforms - building the infrastructure that powers marketing, lifecycle, and customer experience at scale.

Employee Value Proposition (EVP): PROG is dedicated to providing people with opportunity; opportunity for inclusive collaboration, opportunity for innovation, and opportunity for development.

WE ARE: Prog Tech embodies the modernity and transformational vision that is core to our business evolution. As passionate and hungry technical experts, we join together on the mission of progressing through technology. We believe in taking pride in our engineering, in the relentless pursuit of daily progress, and to bring others with you in your march to the future. We continuously experiment, fail fast, and constantly deliver.

YOU ARE: A highly skilled technical product manager with a background in data enablement, marketing technology, and customer communications platforms. You have a passion for using data to solve problems: not just analyzing it but building the products and infrastructure that make data actionable for marketing, lifecycle, and customer experience teams. You are a systems thinker who gets excited about making data actionable, communications intelligent, and lifecycle programs run at scale - building the infrastructure that makes the whole machine work. You bring strong foundational product management skills, operate with urgency and ownership, and are a natural communicator who can align engineers, stakeholders, and business partners around a shared roadmap.

YOUR DAY-TO-DAY:

  • Own the roadmap for data enablement, customer communications platforms, and eMarketing tooling across marketing needs, lifecycle functions, and emerging conversion use cases
  • Build and evolve lifecycle journeys that personalize at scale - from first-touch communications through re-engagement and retention - adjusting as new programs (lease protect, post-checkout offers, affiliate) come online
  • Translate complex data needs from marketing and business partners into clear product requirements that engineering can build against
  • Partner with data engineering and analytics teams to identify gaps in data availability, data quality, and segmentation capability and convert those gaps into backlog items
  • Define use cases, features, requirements, and acceptance criteria for communications platforms including notifications, content management, and campaign tooling
  • Lead cross-functional initiatives that span marketing, technology, and lifecycle teams, bringing structure to ambiguous problems and driving alignment across stakeholders
  • Establish voice-of-customer feedback loops - surfacing consumer insights from communications performance, support signals, and behavioral data back into the product and roadmap
  • Operate as an AI-first product builder: leverage AI agents, automations, and workflow tooling as first-class workers in lifecycle and communications processes, not just as productivity aids
  • Use sound judgment to assess risks and produce well-structured, data-informed written narratives for leadership
  • Analyze product and platform performance and establish metrics that reflect both technical health and business value
  • Manage vendor relationships where third-party platforms such as communications vendors and CMS tools are core to the product surface
  • Maintain strong communication channels across marketing, engineering, and operations, translating strategy into execution and keeping stakeholders informed on timelines, blockers, and outcomes

YOU'LL BRING:

  • 5 to 7 years of experience in software Product Management
  • Demonstrated experience owning data products or data enablement initiatives, with an understanding of how data flows, how it is consumed, and how to make it more useful to business stakeholders
  • Experience with marketing technology platforms including customer communications, CMS, campaign management, or notification systems - and direct hands-on fluency with lifecycle and analytics tooling (e.g., Braze, Iterable, Adobe Journey Optimizer, Amplitude, or equivalents); you've used these platforms to define requirements and govern outcomes, not just observed them from a distance
  • Demonstrated comfort building with AI-native tools and workflows - not just using AI for productivity, but designing processes where AI agents, automations, and LLM-assisted operations are part of how the product surface functions
  • Ability to move fluently between high-level strategy and detailed execution, equally comfortable writing a one-pager for leadership and an acceptance criterion for engineering
  • Exceptional communication skills: listening, writing, presenting, and collaborating across technical and non-technical audiences
  • High integrity and the ambition to relentlessly pursue the best possible product
  • Demonstrated ability to self-motivate, self-direct, and stay flexible in a fast-paced environment
  • Bachelor's degree or equivalent work experience
  • AI-enabled tools are already part of how work gets done across our organization, and their use will continue to expand over time. We value people who are curious, adaptable, and open to learning as roles and workflows evolve

YOU MIGHT ALSO HAVE:

  • Experience with lifecycle communications or customer journey tooling
  • Familiarity with chat platforms, conversational AI, or digital servicing products
  • Background in FinTech or financial services
  • Experience working with or alongside data engineering or analytics teams
  • Mobile and web-based product experience

WE OFFER:

  • Competitive Compensation
  • Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave
  • Company Matched 401k
  • Paid Time Off + Paid Holidays + Paid Volunteer Time
  • Diversity Alliance Resource Groups
  • Employee Stock Purchase Program
  • Tuition Reimbursement
  • Charitable Gift Matching
  • Job Required Equipment & Services Will Be Provided

Progressive Leasing welcomes and encourages diversity in the workplace. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Progressive Leasing does business.


Remote

Skills:
Adobe Product Family, Affiliate Marketing, Alliance/Partner Marketing, Amplitude, Analysis Skills, Artificial Intelligence (AI), Artificial Intelligence (AI) Agents, Campaigns, Channel Marketing, Communication Skills, Content Management, Content Management Systems (CMS), Cross-Functional, Customer Experience, Customer/Client Research, Data Analysis, Data Quality, Entrepreneurship, Equipment Maintenance/Repair, Financial Services, Leadership, Machine Tool, Marketing, Online Marketing, Pager, Payroll Tax, Performance Metrics, Problem Solving Skills, Product Development, Product Engineering, Product Lifecycle Management, Product Management, Product Planning, Product Programs, Purchasing/Procurement, Requirements Management, Risk Analysis, Startup, Structured Data, Supplier Relationship Management (SRM), Technical Leadership, Use Cases, Vendor/Supplier Relations, eCommerce


Progressive Leasing



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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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