Remote Medical Insurance Follow Up Rep

October 15, 2026

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Medical Insurance Follow-Up Representative 100% Remote

$1822/hour | Full-Time | Permanent Opportunity

We're growing and looking for experienced Medical Insurance Follow-Up Representatives to join our fully remote team! In this role, you will focus on back-end A/R follow-up, denial resolution, and aged account remediation for Hospital and/or Physician Billing accounts.

Our team partners with healthcare providers and hospital organizations to deliver revenue cycle and accounts receivable support services. If you thrive in a fast-paced environment, enjoy problem solving, and have experience working insurance denials and unpaid claims, we'd love to hear from you.

Why Join Us?

100% Remote
Flexible Schedule
Health, Dental, Vision, and Life Insurance
PTO, Paid Sick Leave, and Paid Holidays
Career Growth Opportunities

What Youll Do:

Perform second-tier insurance account follow-up on outstanding A/R balances
Resolve denied, underpaid, and unresolved insurance claims
Resolve aged accounts and payer issues
Work high-dollar accounts and conduct detailed account research
Review UB-04 and/or HCFA 1500 claims for billing accuracy
Investigate eligibility discrepancies, coding issues, payer denials, and reimbursement variances
Communicate professionally with insurance payers, clients, and internal teams
Identify payer trends, workflow issues, and barriers to resolution
Submit corrected claims, rebills, secondary billing, and appeals as needed
Document account activity and correspondence thoroughly and accurately
Escalate payer errors appropriately for reprocessing
Work with commercial and government payers
Maintain productivity and quality standards

Experience & Education:

1-2 years of Healthcare Revenue Cycle experience required
Experience with Hospital Billing and/or Physician Billing required
Strong knowledge of denials, insurance follow-up, UB-04 and/or HCFA 1500 claims
Experience using systems like Epic, Cerner, Meditech, McKesson, Allscripts, Soarian, etc.
Proficiency in Microsoft Office and other internet-based systems
Strong ability to multitask across multiple applications and systems
High School Diploma or equivalent required; Associate's or Bachelor's Degree preferred

Physical Requirements:

Ability to sit for extended periods of time
Frequent use of hands and fingers for typing and computer work
Ability to communicate via phone and computer
Occasionally lift up to 15 pounds

Remote

Skills:
Accounts Receivable, Billing, Centers for Medicare and Medicaid Services (CMS), Communication Skills, Customer Support/Service, Customer/Client Research, Government, Health Insurance, Healthcare, Healthcare Providers, Hospital, Insurance, Insurance Claims, Life Insurance, Medical Billing, Problem Solving Skills, Quality Management, Quality Metrics, Research Skills, Trend Analysis, Typing, Vision Plan

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Common Interview Questions And Answers

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