Partner Relationship Manager, Network Strategy & Operations

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About the position

BlinkRx is building the world’s first pharma-to-patient cloud — a centralized platform that reimagines how branded medications reach patients. At the core of this model is a high-performing national pharmacy fulfillment network. We are seeking a strategic operator to help design, scale, and optimize this network. You will own critical external partnerships while operating at the intersection of strategy, operations, and cross-functional execution. You will identify structural opportunities, solve ambiguous operational challenges, and help build the systems that power a next-generation healthcare platform. This role is ideal for someone coming from consulting or a high-growth environment who wants to move from influencing decisions to owning results.

Responsibilities

  • Partner with Product, Engineering, Revenue, Finance, Legal, and Patient Services to drive complex initiatives
  • Convert ambiguous business problems into structured workstreams
  • Ensure network considerations are embedded in product design and growth planning
  • Drive initiatives end-to-end — from hypothesis through implementation
  • Serve as a senior point of contact for key pharmacy partners
  • Elevate relationships from transactional to strategic and performance-oriented
  • Navigate negotiations, incentive alignment, and contractual discussions
  • Balance partner collaboration with performance accountability
  • Build scalable mechanisms for SLA governance, risk mitigation, and escalation management
  • Design playbooks and SOPs that enable growth without operational fragility
  • Support new partner onboarding and network expansion strategy
  • Continuously improve the feedback loops between network performance and internal execution
  • Identify automation opportunities across network workflows and partner operations, and prioritize them by impact and feasibility
  • Partner with Product & Engineering to scope, build, and deploy tooling that reduces manual effort and improves SLA performance
  • Translate operational pain points into structured technical requirements

Requirements

  • 5–8+ years in management consulting, strategy, business operations, or a high-growth environment
  • Demonstrated experience leading cross-functional initiatives with measurable business impact
  • Strong structured problem-solving skills and comfort operating in ambiguity
  • Ability to synthesize complex information into clear executive-level communication
  • Experience influencing senior stakeholders internally and externally
  • High ownership mindset — you don’t wait for clarity; you create it
  • Interest in healthcare, life sciences, or other complex regulated industries (direct industry experience not required)
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