Part-Time Office Assistant – Sylvan Learning Center

September 23, 2026

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Are you organized, reliable, and customer-focused? Do you have excellent interpersonal skills and enjoy working around children and teenagers?

Sylvan Learning of San Francisco is looking for a Part-Time Office Assistant to join our experienced team. This role is ideal for someone who enjoys working with people, takes pride in being organized and accurate, and can help create a warm, professional experience for our students and families.

You’ll play an important role in the day-to-day operations of our busy learning center while developing your customer service and administrative skills in a supportive educational environment.

COMPENSATION AND BENEFITS

Hourly Rate: $21–23/hour, depending on experience
Schedule: Approximately 26 hours per week
Benefits: Safe Harbor 401(k) plan with employer matching contribution after one year of employment, paid sick leave, and paid training
Work Environment: Supportive, collaborative team with opportunities for growth and professional development

WHAT YOU WILL DO

Provide outstanding customer service to our center families
Maintain a warm, professional, and welcoming presence at our reception area and in all customer interactions
Develop a strong working knowledge of Sylvan programs, services, policies, and pricing
Answer phone calls and texts from current families, helping them accurately adjust schedules and resolve questions
Maintain timely and accurate records of customer interactions in Sylvan’s CRM
Manage the center calendar and ensure appointments are recorded accurately
Serve as the primary center liaison with Sylvan’s call center, welcoming new customers who have booked appointments and confirming appointment details
Assist with student test administration
Monitor office supplies and keep the reception area and other public spaces organized and tidy
Assist with other center administrative and clerical responsibilities as needed

SCHEDULE

Applicants must be consistently available for the following schedule:

Monday, Tuesday, Thursday: 2:45 pm–7:45 pm
Wednesday: 1:45 pm–6:45 pm
Saturday: 9:00 am–2:45 pm

REQUIREMENTS

Bachelor’s degree required
Professional, warm, and caring demeanor
Excellent verbal and written communication skills
Strong attention to detail and organizational skills
Ability to prioritize and multitask effectively in a busy environment
Familiarity with Google Workspace
Comfortable learning new software and administrative systems
Enjoy working with children and teenagers
Punctuality, consistency, and reliability are essential

We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the California Fair Chance Act and San Francisco Fair Chance Ordinance. Job offers will be made conditional upon successful completion of a criminal background check.

Job Type: Part-time

Pay: $21.00 - $23.00 per hour

Benefits:

401(k) matching

Application Question(s):

Are you consistently available to work MTTh 2:45- 7:45, W 1:45 - 6:45 and Sat 9:00 - 2:45?
What is the earliest date that you would be available to begin working in this role?

Education:

Bachelor's (Required)

Experience:

Customer service: 1 year (Preferred)

Work Location: In person

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