Medical Billing Analyst

October 14, 2026

Other Jobs To Apply

No other job posts for this day.

Job Opening KPO Billing Analyst | Quality & Audit

Position: Billing Analyst KPO

Department: Billing / Quality & Audit

Experience: 5–7 years in US Healthcare Billing / RCM

Work Mode: Remote

Shift: US Day Shift

Location: Noida

Job Summary

We are looking for a Billing Analyst with strong US Healthcare RCM experience to monitor day-to-day billing operations, perform quality audits, identify process gaps, and prepare regular performance and quality reports.

The ideal candidate should have strong analytical skills, attention to detail, and the ability to work closely with operations teams to ensure accuracy, productivity, and compliance with established processes.

Key Responsibilities

Monitor and review day-to-day billing operations and workflow.
Conduct regular quality audits of billing activities and identify errors or process gaps.
Prepare and maintain daily, weekly, and monthly quality and operational reports.
Track productivity, accuracy, pending work, denials, rejections, and other key billing KPIs.
Identify recurring errors and provide actionable feedback to the operations team.
Coordinate with Team Leads and Managers to resolve quality and process-related issues.
Ensure that billing activities are completed accurately and within defined timelines.
Review work against SOPs, client requirements, and quality standards.
Maintain audit records and documentation for management review.
Escalate critical issues and recurring quality concerns to the appropriate management team.
Support process improvement initiatives and help reduce errors and operational inefficiencies.
Conduct trend analysis and provide recommendations based on audit findings.

Required Skills & Qualifications

5–7 years of experience in US Healthcare Billing / RCM / KPO.
Strong understanding of US Healthcare Revenue Cycle Management.
Experience in quality auditing, billing operations, and reporting.
Good knowledge of claims, denials, rejections, AR, payment posting, and billing workflows.
Strong Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, filters, and data analysis.
Excellent attention to detail and analytical skills.
Good written and verbal communication skills.
Ability to work independently and meet daily reporting deadlines.
Strong follow-up and problem-solving skills.

Preferred

Experience working with US healthcare clients.
Experience handling operational dashboards and KPI reports.
Knowledge of billing software/EMR systems.
Experience in a KPO, RCM, or healthcare outsourcing environment.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...