Business Analyst

October 28, 2026

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Job Title: Business Analyst
Location: Rockville, MD
Type: Direct Hire
Compensation: $100,000 Salary
Work Model: Hybrid — on-site 2 days/week
Work Authorization: W2 only — no C2C

Overview

We’re hiring a Business Analyst to support large-scale health/enterprise technology initiatives. You’ll partner with business and technical teams to understand current processes, identify gaps, define requirements, and help deliver solutions that improve operations across areas like clinical/research operations, finance, HR, supply chain, and enterprise systems.

This is a great fit for someone who enjoys translating business needs into clear requirements and driving improvements across complex, stakeholder-heavy environments.

Responsibilities

Partner with stakeholders to assess current-state processes, workflows, and operational needs
Lead requirements gathering through workshops, interviews, and working sessions
Create BA deliverables such as:
- process maps / workflows
- use cases, user stories, and acceptance criteria
- business models and documentation
Identify pain points, risks, inefficiencies, and opportunities for improvement
Recommend process and technology solutions aligned to business goals
Support delivery across the SDLC / Agile lifecycle (requirements, build support, testing/UAT, release, post-go-live)
Help manage and refine backlogs (prioritization, clarifications, dependency tracking)
Support UAT coordination, validation, and issue resolution
Contribute to change management, training, and knowledge/documentation repositories

Requirements

Bachelor’s degree (IT, Business, Public Health, Health Informatics, or similar). Master’s preferred.
6+ years of business analysis experience supporting enterprise systems / modernization efforts
Strong skills in process modeling, workflow analysis, and requirements management
Experience with Agile/Scrum and/or SDLC
Comfort working with tools like Jira, Confluence, Azure DevOps (or similar)
Familiarity with data/reporting tools such as SQL, Excel, Power BI, Tableau is a plus
Strong communication skills—able to work with technical teams and non-technical leaders

Preferred Qualifications
• Experience supporting federal health agencies, such as HHS, NIH, NCI, FDA, VA, or DoD programs.
• Familiarity with federal contracting environments, governance frameworks, and compliance requirements.
• Relevant certifications such as: CBAP (Certified Business Analysis Professional), PMP (Project Management Professional), ITIL Foundation, CPHIMS, Lean Six Sigma (Green Belt or higher).

System One, and its subsidiaries including Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#LI-AJ1
Ref: #851-Rockville-S1

Skills:
Acceptance Testing, Agile Programming Methodologies, Atlassian JIRA, Backlog Prioritization, Business Analysis, Business Model, Change Management, Clinical Research, Communication Skills, Database Report Tools, Department of Health and Human Services, DevOps, Documentation, Documentation Models, FDA (Food and Drug Administration), Federal Contracts, Federal Government, Finance, Health Informatics, ITIL (IT Infrastructure Library), Information Technology & Information Systems, Knowledge Repositories, Lean Six Sigma, Microsoft Windows Azure, National Institutes of Health (NIH), Operational Improvement, Operations Research, Outsourcing, Power BI, Problem Solving Skills, Process Improvement, Process Modeling, Project Management Professional (PMP), Public Health, Regulatory Compliance, Requirements Management, SQL (Structured Query Language), Scrum Project Management and Software Development, Service Delivery, Six Sigma Green Belt, Software Development Lifecycle (SDLC), Supply Chain, Tableau, Team Player, Testing, United States Department of Defense (DoD), Use Cases, Workflow Analysis

System One

Every day, System One focuses on services and solutions that require a high degree of specialization, in-demand technical skills, and large-scale operational expertise. We are essential partners to those on the front lines of our nation’s most critical infrastructure, technology, and life sciences initiatives.

Founded more than 40 years ago as a staffing partner to the engineering industry, today System One is a diversified organization operating in over 50 locations and putting more than 9,000 people to work in the United States, Canada, and the United Kingdom.

Company Size:
2,500 to 4,999 employees

Industry:
Staffing/Employment Agencies

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