Zoho Project Manager - REMOTE CONTRACTOR

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Job Description
Our Mission: We are creative minds who deliver Business Process Automation and Solutions that generate comprehensiveopportunities for growth in small businesses.

Our Core Values:

  • We are honest and have integrity
  • We provide excellent service
  • We have fun!


Zoho Project Manager (REMOTE INDEPENDENT CONTRACTOR)

Reports to: Keitha McAdams, CEO

Location: Remote / Dallas area (as needed)

Employment Type: Contract with Part-Time Hours (2-4 hours/day)

Compensation: $25/hour for 2 hrs per day (depending on work load), Paid Weekly

Zoho Project Manager will have specific dutiesthat are required tocomplete during shift. Willoccasionally work up to 4 hours in a day. Work will be onan "as-needed"basis.

THIS IS NOT AN EMPLOYEEPOSITION NORIS IT PERMANENT. THIS IS 100% REMOTE AND FORINDEPENDENTCONTRACTORS ONLY AND IS ON AN "AS-NEEDED"BASIS.

Description

We are seeking a highly organized and tech-savvy Zoho Project Manager to support the executive and team within our growing IT company, SuccessFULL Solutions. We are looking for a Project Manager that can adopt and share our same values. This part-time role requires strong attention to detail, organization, assertiveness, and the ability to manage multiple projects across operations, marketing, and client support. The ideal candidate will be proactive, adaptable, and comfortable using Zoho applications (mainly Zoho Projects), AI tools, and digital platforms.

The Zoho Project Manager willbe responsible for gathering and reviewing customer requirements, then working with the System Administrator to create a plan/roadmap to customize Zoho products to fit the client's needs. The roadmaps must include a plan for customizing Modules, Workflows, and integratingZoho CRM with other applications or products. It will alsoconsist of managing all tickets, tasks and projects by driving each project to completion. Our goal is to customize Zoho to fully automate our clients' systems andprocesses.Must be willing to work face-to-face with clients (virtually) and hold meetings with each client once or twice a week while their project is in progress.

The Project Manager willbe responsible for managing all internal and client projects daily. Project Manager may berequired to handle tasks viaemail, chatand phone.MUST be willing to complete the DISC Assessment or Briggs Meyer test.

Key Responsibilities
  • Meetings & Coordination

    • Attend daily 30-minute one-on-one meeting with Keitha McAdams
    • Attend weekly 30-minute project team meeting
    • Attend consultations with clients and team members
    • Capture notes from team meetings and create project tasks for team members
  • Client Project Management & Delivery
    • Own end-to-end delivery of client Zoho implementation and automation projects
      • Monitor progress daily and proactively follow up to prevent delays
    • Gather, document, and validate client business requirements through structured discovery sessions
    • Translate business needs into clear project roadmaps and task plans within Zoho Projects
    • Drive all projects to completion by managing timelines and deliverables
      • Maintain clean, up-to-date project documentation and task notes
    • Facilitate weekly or bi-weekly virtual client meetings to provide status updates, manage expectations, and gather additional tasks/requirements
      • Serve as the primary point of contact for active client projects
      • Handle client questions and minor issues directly; escalate when appropriate
    • Maintain professional, timely communication via email, chat, and phone
    • Uphold company values and represent SuccessFULL Solutions with clarity and integrity
  • Project Documentation & Management

    • Create and maintain SOPs using AI tools
    • Review, Analyze and look for opportunities to improve our delivery to clients


  • Tools & Technology
    • Use Zoho Projects daily to manage tasks, timelines, and deliverables
    • Leverage Zoho CRM and other Zoho apps to understand client systems and workflows
    • Utilize AI tools and digital platforms to improve efficiency and documentation
    • Quickly adapt to new tools, systems, and workflows as the company evolves


Requirements
  • 1+ years of project management experience (IT or SaaS environment preferred)
  • Strong organizational, time-management, and customer service skills
  • Familiarity with Zoho One applications (Zoho Projects, WorkDrive, CRM, etc.) or similar tools
  • Excellent verbal and written communication
  • Proficiency with productivity tools and willingness to leverage AI tools for efficiency
  • Ability to work independently, maintain confidentiality, and adapt to changing priorities
  • Musthave mobile device(Android/iPhone) and a computer with highspeed internet
  • Preferred Location: within 30 min of Dallas area


Benefits

NO BENEFITSOFFERED. This is a contract position.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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