Video Game QA Tester

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Soulbound ( is a top-down pixel-art MMO launching on Steam. Over 1 million players played the browser version; we've rebuilt the entire game for PC — new engine, new progression, new narrative framework. We're a remote team of ~20, we hire from anywhere in the world, and we care about one thing above all: passion.

Forget everything you think QA is. This is not a role where you log bugs and toss them over a wall. At Spiderware, QA means finding, understanding, and solving. When something breaks, you're the detective: you work out exactly how it broke, chase down why, and then help drive the fix by pulling in engineers, designers, whoever it takes, until it's actually solved. You'll be the person who protects what a million players see, on a game that ships changes in real time. It's the most hands-on QA role you will find anywhere. This is an entry-level role, so we don't specify a degree, your age, or your background. We care about three things:

1. You solve problems, not just spot them. When a quest snags or a number looks wrong, you can't let it go, and you can't stop at "it's broken." You want to know why. You form a theory, test it, narrow it down, and hand the team a solved case.

2. You're a gamer. You play RPGs, MMORPGs and indie games, and you understand how they're meant to feel. You know the difference between "annoying" and "broken," and you can say why. If you don't play games in this genre, this isn't the role for you.

3. You learn fast and take feedback. You write clearly, follow a repro step-by-step, and turn "it's weird" into something an engineer can act on in minutes. When someone shows you a better way, you use it the same day.

What You'll Actually Do

  • Playtest new quests, systems and builds before players ever see them
  • Break the game on purpose then investigate why it broke, isolate the cause, and propose the fix
  • Work directly with engineers and designers to get problems actually solved, not just filed
  • Verify fixes and run regression passes on a live, fast-moving game
  • Stress-test around the big moments like launches, events, updates
  • Feed patterns back to the whole team: you're the player's early-warning system
  • Feedback what feels fun, and what doesn't, working with designers to improve the experience.
  • Have a space to propose your ideas and improvement designs to the design team.

What This Is (And What It Isn't)

This is your foot in the door in the games industry with real QA experience on a shipping MMO with a proven player base, direct access to the people building it, and a genuine path to ongoing roles.

Where This Leads

Almost everyone who joins Spiderware at junior level starts in QA or Support, by design. It's the fastest way to learn the game inside out: you play it, you test it, you see exactly where players get stuck. It's also how you learn the studio, how we operate, who does what, how it all fits together. From there the path is wide open: QA and Support people here have become quest designers, narrative writers, game designers, and heads of department, some within six months. If you're passionate and dedicated, the opportunity is enormous.


Requirements

  • A genuine passion for gaming especially RPGs, MMORPGs, indie and top-down/pixel-art games
  • Sharp attention to detail
  • Clear written communication, you can describe a problem so someone else can reproduce it
  • You must be self-motivated and proactive, working remote, you don't wait to be told what to test, you think ahead and work without being directed.
  • Thick skin, you can take direct, sometimes brutal feedback and use it to improve.
  • Available to commit meaningful hours, night shifts or weekends. this isn't a "check in once a week" role.
  • English speaking at native level, reading and writing.
  • A steam profile with a strong playtime record.

Nice to Have

  • Experience filing bugs (any tracker)
  • Modding or running game servers
  • A basic feel for how games are built
  • Familiarity with test cases or checklists

Benefits
  • You'll learn faster here than at any studio you could join, because we ship to a live game in real time and you see the results the same day
  • Real QA experience on a live game with 1M+ players
  • Direct access to the studio founder, design and engineering, with no layers between you and the people who fix things
  • Learn professional QA end to end: repro, triage, root-cause investigation, regression, release testing
  • Flexible hours that fit around your studies or other commitments
  • Work remotely from anywhere in the world
  • Genuine path to ongoing roles for standout performers
  • Small, fast-moving indie studio where your work protects what millions of players see
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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