Transportation Specialist (ex-Amazon)

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🔹About this role

We are looking for a Transportation & Logistics Specialist with 2+ years of experience at Amazon to coordinate the daily execution of deliveries and collections across multiple couriers and international markets.

Reporting to the Head of Operations, this role is responsible for monitoring order flows, tracking warehouse stock levels, resolving logistics issues with partners such as DHL, FedEx, and DPD, and delivering daily reporting on key operational KPIs.

The ideal candidate has experience in high-volume supply chain or e-commerce environments, and thrives on improving processes through data-driven insights and automation. This role offers strong growth potential, with opportunities to take ownership of more complex operational areas over time.

🔹About Ooodles

In the UK, 5 million Small and Medium Enterprises spend a whopping USD 5 billion every year on IT hardware, recycling less than 20% of it. Studies also show that companies lose up to 12% of payroll and productivity due to obsolete IT.

Ooodles is a Device-as-a-Service platform that enables SMEs to equip their teams with the latest tech at the click of a button. We aim to transform the way small and medium-size businesses access IT with a one-stop-shop platform, giving HR, finance and IT teams the tools, visibility, and control they need to manage resources efficiently, optimise spending, and drive business growth

🔹Your responsibilities

Order Management

  • Process and validate customer orders in internal systems.
  • Ensure accuracy of order details, pricing, and shipping information.
  • Coordinate order releases with warehouse and procurement teams.

Logistics, Delivery & Returns Coordination

  • Plan and coordinate daily shipments & collections.
  • Work closely with courier partners such as DHL, FedEx, and DPD.
  • Track shipments & returns end-to-end and ensure timely deliveries.
  • Optimize courier selection based on cost, speed, and reliability.

Issue Resolution & Exception Handling

  • Proactively monitor shipment delays, losses, and delivery exceptions.
  • Investigate root causes and coordinate resolutions with internal teams and logistics partners.
  • Escalate critical issues and ensure timely closure.

Inventory & Warehouse Coordination

  • Place orders monitoring warehouse stock levels and availability.
  • Coordinate with warehouse teams to ensure timely picking, packing, and dispatch.
  • Fast track returns to be refurbished and set for a new sale.

Collections & Payment Follow-ups

  • If requested, track outstanding invoices and coordinate payment collections.
  • Follow up with customers on pending payments.
  • Reconcile delivery status with invoicing and payment records.

Reporting & Data Analysis

  • Maintain and report on key operational KPIs (e.g., on time deliveries).
  • Analyze operational data to identify trends and inefficiencies.
  • Prepare daily/weekly reports for the Head of Operations.

Process Improvement & Automation

  • Identify opportunities to improve workflows and reduce manual effort.
  • Support automation initiatives using Excel or internal tools.
  • Contribute to building scalable SOPs and operational processes.

🔹Experience and Skills

  • 2+years of experience as a Transportation Specialist or Logistic Executive at Amazon.
  • An advanced Microsoft Excel user, capable of automating flows into IT systems.
  • High level of ownership, attention to detail, and the ability to manage multiple operational workflows simultaneously in a fast-paced environment
  • Tech-savvy, with a knowledge of the most common CRM, ERP and eCommerce systems.
  • Self-motivated, results-oriented, independent worker.

🔹Location

  • Remote.

🔹What we offer

  • A compelling package with a base salary and bonus scheme for year end performance.
  • An early-stage and fast-moving environment and an experienced management team.
  • A friendly environment where trust, accountability, and learning from our mistakes are values cherished on a daily basis.
Experience: 2 years required
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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