Transcription & Data Entry Supervisor

October 10, 2026

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Transcription & Data Entry Supervisor - Onsite in White Plains, NY, Monday to Friday, 8:00 AM to 5:00 PM

Responsible for the day-to-day operation of the transcription area to ensure the accuracy and efficiency of services provided by the department.

Pay range: $58,656 - $104,700 / year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

Responsible for daily operations of the department, including assigning work, determining priorities, and ensuring departmental coverage.
Responsible for the supervision, coaching, monitoring, training, and performance management of assigned staff.
Develop policies and procedures for Transcription department.
Ensure accurate billing of Anatomic Pathology tests.
Gather statistical data for pathologist’s variable compensation program and monthly departmental operations reports.
Identify and resolve all employee/client issues.
Perform QC of transcription staff.
Perform transcription duties as needed to ensure timely completion of work.
Other duties as assigned. This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position.

Required Work Experience:

Three (3) to six (6) years experience as a Medical Transcriptionist.

Physical and Mental Requirements:

Sitting for long periods of time.
Repeating motions that may include the wrists, hands and/or fingers. (Typing)

Knowledge:

Capable of performing all the duties/responsibilities of a Transcriptionist II.
Understanding of the compliance policies relating to test ordering, test reporting, add-on tests, TIQ/TNRP, reflex tests and custom panels.
Knowledge of Anatomic Pathology billing (CPT codes, etc.)
Strong knowledge of medical terminology.

Skills:

Excellent leadership, interpersonal and communication skills (oral and written) necessary to effectively interact with customers and co-workers.
Ability to foster a positive and productive work environment by building, leading and motivating the team.
Must be detail-oriented, have the ability to work independently, establish work priorities and to handle several tasks simultaneously for maximum department efficiency.
Strong troubleshooting and problem-solving skills.
Interpersonal skills necessary to deal courteously and effectively with supervisors, co-workers and clients.
Communication skills necessary to handle telephone inquiries from clients.
Ability to deal with client information in a confidential manner.
Proficiency in Microsoft Office (Word, Excel and Outlook) and Laboratory Information Systems.
Leads with metrics and tools – uses data, metrics and operational tools to assess performance, prioritize work, and improve team goals and results.

Education

Bachelor’s Degree (Preferred)
High School Diploma or Equivalent (Required)

Licenses and Certifications

Medical Transcription Training program (Preferred)

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