Territory Associate Relations Manager (Houston & Dallas)

September 3, 2026

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<div>Position Purpose: The Regional Associate Relations manager (RARM) is responsible for executing the strategy for promoting fair and consistent employment practices. The RARM ensures a positive associate relations environment to enhance overall performance in driving customer service and sales. The RARM reports to the Division Director of Associate Relations. Key Responsibilities:<ul><li>Provides direction to RVP, RHRD, and other regional leaders on labor and employment trends and associate relations needs to ensure creation and maintenance of a positive associate relations environment</li><li>Provides guidance to regional leaders on the interpretation and consistent application of Company policies, programs and initiatives</li><li>Analyzes regional/district/store data to identify AR activity/trends; develops, executes and follows up on AR action plans to ensure fair and consistent application of Company policies and practices</li><li>Monitors all labor relations activity in the region with guidance and direction from the Store Support Center (SSC) - Associate Relations team</li><li>Provides direction to regional leadership on procedures for handling potential unionizing efforts and NLRB actions and developing preventative strategies and education on union avoidance</li><li>Assists in developing, executing, and following up on game plans associated with EOC survey, town halls, and labor activity</li><li>Provides region support to SSC in response to and/or resolution of EEOC, DOL, OFCCP and other labor and employment claims; as well as managing and reporting workplace violence matters</li><li>Act as resource to assist Medical Health Management, Legal, and Asset Protection on investigations and associate relations issues</li><li>Conducts training for management on legal and AR/labor relations matters, develops customized training where appropriate in partnership with Learning Development</li><li>Works with Government Compliance to promote diversity using diversity reporting tools, and addressing AAP (OFCCP audits), I-9 compliance, compensation reviews, and other regional compliance issues</li><li>Provides assistance to DHRMs with reviewing Performance Improvement Plans for Store Managers to ensure fairness and consistency</li></ul> Direct Manager/Direct Reports:<ul><li>Reports to Division Director of Associate Relations</li></ul> Travel Requirements:<ul><li>Typically requires overnight travel 20% to 50% of the time.</li></ul> Physical Requirements:<ul><li>Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).</li></ul> Working Conditions:<ul><li>Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion. </li></ul> Minimum Qualifications:<ul><li>Must be eighteen years of age or older.</li><li>Must be legally permitted to work in the United States.</li><li>Ability to work a flexible schedule</li></ul> Preferred Qualifications:<ul><li>Advanced degree in law, employee relations, or human resources </li><li>Multi-site (50-plus locations) and experience with 10,000 associates</li><li>8 years experience in employment law, employee relations or human resources is preferred</li><li>PHR or SPHR or equivalent certification</li><li>Ability to work a flexible schedule</li></ul> Minimum Education:<ul><li>The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> Preferred Education:<ul><li>No additional education</li></ul> Minimum Years of Work Experience:<ul><li>6</li></ul> Preferred Years of Work Experience:<ul><li>No additional years of experience</li></ul> Minimum Leadership Experience:<ul><li>None</li></ul> Preferred Leadership Experience:<ul><li>None</li></ul> Certifications:<ul><li>None</li></ul> Competencies:<ul><li>Ensures Superior Service</li><li>Analyzes the Business</li><li>Ensures Process & Operational Consistency</li><li>Builds Relationships</li><li>Leverages Partnerships</li><li>Demonstrates Seasoned Judgment</li><li>Communicates Effectively</li><li>Labor and Employment Law Expertise</li><li>Labor Relations Expertise</li><li>Consultative Skills</li></ul></div>

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