Telehealth Nurse Practitioner or Physician Assistant (Remote) - New York License

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Are you looking for a role in a company that's solving one of the greatest challenges of our lifetime? Ophelia helps people end their opioid use and restore their quality of life with respect for their time and dignity. Our mission is to make evidence-based treatments for opioid use disorder (OUD) accessible to everyone... and we're looking to bring more people onto our team to help us achieve it.
Ophelia is a venture-backed, healthcare startup that helps individuals with OUD by providing FDA-approved medication and clinical care through a telehealth platform. Our approach is discreet, convenient, and affordable. We've been successfully operating in 16 states for almost six years and we're excited to continue our growth. We are a team of physicians, scientists, entrepreneurs, researchers and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America.

About the Role

Clinicians are a critical part of our care team at Ophelia. As an Advanced Practice Practitioner, you will provide clinical care to patients receiving medication for opioid use disorder and a narrow suite of mental health conditions (depression, anxiety, insomnia, etc…).

You'll work closely alongside other clinicians, triage nurses, and administrative care coordinators to deliver compassionate, evidence-based treatment to patients with OUD.

Our Clinicians offer compassionate, non-stigmatizing support for patients, act as a liaison and advocate for them, and ensure patients receive appropriate care as their needs evolve. Depending on role type, clinicians conduct Intake visits and/or follow-up visits, and work within a team-based approach model of care to deliver high quality care to our patients. We have multiple different clinical role types depending on your experience with MOUD, and through our team-based model of care we provide a strong support system to ensure that you and our patients feel comfortable and supported.

Our patient care hours are Monday - Friday 9-7pm and Saturday and Sunday 9-5pm, with our weekend coverage provided only by our most experienced providers! We will work with you to determine your ideal schedule within these hours.

The ideal candidate is an APP who:

  • Has a passion for serving vulnerable populations, and;
  • Either has previous experience caring for individuals with OUD, or willing to learn the clinical skills needed to provide MOUD through a telehealth platform
  • Is looking for full time work in a fast-paced, innovative start-up that values patient-centered care

No experience with MOUD is required for this role: we will teach you what you need to know!

In this role you will be responsible for:

  • Treatment Plans: determine individualized treatment plans for patients; facilitate changes to treatment plans when patients are not improving as expected, either independently or consulting with a more experienced provider.
  • Behavioral Interventions: use motivational interviewing, behavioral activation and other behavioral interventions as needed to motivate patients to remain in care and adherent to their treatment plan. Conduct behavioral health / psych evals for the suite of psych services we treat (depression, anxiety, insomnia, etc.)
  • Monitor/Medication Management: systematically track treatment response and monitor patients for changes in clinical symptoms and side effects, treatment adherence, the effectiveness of treatment or complications, and prescribe or queue the appropriate medications
  • Education: provide patient education on OUD and MOUD
  • Charting: Document all patient encounters in Ophelia's EHR in a timely and high quality manner

Training and License Requirements

  • Board Certified NP or PA
  • Active DEA license (schedule 3N, 4, 5) or willingness to obtain a DEA upon receiving a job offer with Ophelia
  • Fully licensed to practice in New York (additional licenses in NJ, PA, VA, or MD a plus!)

Required Skills

  • Ability to provide patient-centered, non-judgmental, non-stigmatizing compassionate care
  • Passionate about working with vulnerable or marginalized populations
  • Comfortable working with a diverse population of people
  • Proficient and comfortable working in a remote telehealth environment with technological skillset to work across multiple tech platforms
  • Excited about working in an early-stage healthcare startup that is fast-paced and always evolving processes and technology to meet patient and clinician needs
  • Willing to work in a team-based approach model of patient care
  • Working knowledge of differential diagnosis of common substance use disorders
  • Basic knowledge of psychopharmacology for opioid use disorder
  • Demonstrate ability to collaborate and communicate effectively in a team setting
  • Ability to maintain effective and professional relationships with patients and other members of the care team
  • Working knowledge of evidence-based psychosocial treatments, counseling techniques, or brief behavioral intervention

Our Benefits Include

  • Remote work anywhere in the United States
  • Competitive medical, vision, and health insurance (many plans are fully covered for the employee!)
  • Start with 20 days (4 weeks) of PTO, increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure
  • 10 company holidays
  • Work From Home Stipend
  • 401k Contribution Platform
  • Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others!

What Ophelia Offers You

  • Mentorship from national Addiction Medicine experts: meet monthly with our Medical Directors, attend seminars from outside experts in the field, and discuss complicated cases with our clinical leaders
  • Motivated patients: work with patients who are driven to improve their OUD and love being part of Ophelia
  • Administrative support: outsource all scheduling, pharmacy, and administrative demands to our care coordinators
  • Referral network for mental health and psychosocial support: rely on our care coordinators to provide referrals and warm handoffs to external services
  • 21st century technology: forget cumbersome EHRs, faxing, and outdated systems. We've built our own EHR to ensure you have a smooth and easy charting experience
  • A say in what matters: help us build better services and products to ensure we always have happy clinicians and happy patients

Please note that total compensation is a base salary & benefits package. Base salary rate is based on experience prescribing MOUD.

Interested in learning more about Ophelia and this role? Apply to work with us!

A Note Before Applying

We believe a good hiring process is really just about getting to know each other. That's why we care about getting to know the real you, not a polished, AI-generated version of you. Every application is read by a real person who's genuinely curious about your experiences, your voice, and why this role speaks to you.

So as you put together your application, we'd love for it to sound like you. It's the best way for us to get to know each other, and the best way for you to find out if we're the right fit.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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