Technical Architect - Slack

October 5, 2026

Other Jobs To Apply

No other job posts for this day.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Applications for this position will be accepted on an ongoing basis. Are you a hands-on technical leader who thrives translating ambiguous customer requirements into scalable, production-grade solutions across Slack and Salesforce? Are you energized by working directly with Enterprise customers to design and build integrations, custom apps, and platform configurations that unlock the full value of Slack (including Slack AI) and the broader Salesforce ecosystem? We want to talk to you! Slack is looking for a Technical Architect to join our global project delivery organization supporting Enterprise customer implementations. We need someone who is technically deep, delivery-focused, and comfortable owning the hands-on technical build — from architecture through implementation — while partnering closely with Delivery Managers, Solution Designers, and customer technical teams. You'll be the technical backbone of Enterprise engagements: architecting, building, and validating solutions that span Slack, Salesforce clouds, and third-party systems, while ensuring what's built is secure, scalable, and maintainable long after go-live. What you'll be doing <ul><li>Own the technical architecture and hands-on build for Enterprise customer engagements, translating validated solution designs into working implementations</li><li>Design and build integrations between Slack and Salesforce products (Sales Cloud, Service Cloud, Agentforce, Data Cloud) as well as third-party systems, using APIs, webhooks, and middleware platforms</li><li>Configure and extend Slack capabilities (Workflow Builder, Slackbot skills, Slack AI, admin APIs, custom apps) to meet customer requirements, favoring the simplest viable technical path</li><li>Partner closely with Solution Designers, Delivery Managers, and customer technical stakeholders to validate feasibility, scope technical effort, and identify risks early</li><li>Produce and maintain technical artifacts — architecture diagrams, integration specs, configuration and deployment documentation — that support long-term maintainability</li><li>Lead technical workshops and deep-dives with customer engineering and admin teams, troubleshooting issues and guiding trade-off decisions</li><li>Ensure solutions follow security, governance, and scalability best practices across Slack and Salesforce platforms</li><li>Support post-launch technical adoption, including admin enablement, troubleshooting, and platform health checks</li><li>Continuously improve delivery practices by building reusable technical patterns, accelerators, and AI-native tooling (e.g., Slackbot skills) to increase technical delivery efficiency across engagements </li></ul>What you should have <ul><li>8-10+ years of technical architecture, integration engineering, or hands-on technical consulting experience, preferably in SaaS and/or professional services</li><li>Demonstrated hands-on experience building integrations and custom solutions on collaboration, workflow, or CRM platforms</li><li>Strong working knowledge of Slack (Workflow Builder, admin APIs, Slack AI, Slackbot/custom apps) and Salesforce core clouds (Sales Cloud, Service Cloud) and/or Agentforce</li><li>Hands-on experience with API-based architecture and integration patterns (REST, webhooks, event streams, middleware such as MuleSoft)</li><li>Solid coding/scripting ability (e.g., JavaScript/Node, Apex, Python) to build, test, and troubleshoot integrations and custom configurations</li><li>Strong analytical and problem-solving skills, with the ability to work through ambiguity and technical trade-offs to land on a scalable solution</li><li>Excellent communication skills for translating technical decisions to both customer technical stakeholders and delivery teams</li><li>A collaborative mindset — comfortable partnering with Delivery Managers, Solution Designers, and customers to reach a shared technical solution</li><li>Working knowledge of (or ability to quickly ramp on) the Salesforce Delivery Methodology</li><li>Natural curiosity, a love of learning, and a habit of sharing technical knowledge and reusable patterns with others </li></ul>Slack is the collaboration hub of choice for companies of all sizes worldwide — ensuring the right people stay in the loop, key information stays at their fingertips, and teams stay connected, now increasingly powered by Slack AI. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $148,500 - $223,900 annually. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...