Solution Support Engineer 5, Python Platform [Remote]

September 16, 2026

Other Jobs To Apply

No other job posts for this day.

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. About the Team As part of the Infrastructure organization, the Engineering Enablement team helps scale Netflix's engineering efficiency by improving how developers interact with core platform capabilities. We act as a central source of technical insight: collaborating directly with engineers, analyzing platform behaviors, identifying cross-cutting patterns, and partnering with platform teams to drive meaningful improvements. We focus on strengthening developer workflows, optimizing platform usability, expanding paved-road tooling, and improving documentation and developer education. Our work combines hands-on technical investigation with platform-level influence. Our Mission Enable Netflix engineers to move quickly and confidently by improving their experience with the platform and by providing high-quality technical guidance across platform domains. Our culture is unique, and we tend to live by our values, allowing you to do your best work and grow. To learn more about Productivity Engineering, feel free to listen to this podcast. The Role We're looking for a Solutions Support Engineer to help Netflix engineers build, debug, and operate applications on our Python developer platform and paved paths. This is a hands-on engineering role for someone who enjoys solving hard technical problems, improving developer workflows, and turning recurring issues into better tools and platform capabilities. Your day-to-day • Debug complex issues across Python applications, frameworks, dependencies, CI/CD, runtime environments, and platform integrations. • Build tooling, automation, and diagnostics that make problems easier to prevent and resolve. • Become a trusted expert on Netflix's Python platform and developer tooling. • Turn recurring developer pain points into improvements in tooling, documentation, workflows, and platform capabilities. • Partner with Python Platform and other engineering teams to solve problems that cross system boundaries. What We're Looking For • Demonstrated software engineering experience building, debugging, or operating production systems. • Proficiency in Python, with a track record of debugging and contributing to production code, libraries, or frameworks. • Understanding of Python packaging and dependency management, including tools and concepts such as pip, pyproject.toml, virtual environments, and wheels. • Experience with Python frameworks and development tooling such as FastAPI, Flask • Hands-on experience using AI coding assistants and agentic tools (e.g., Claude Code, Cursor, MCP) to troubleshoot, automate, and accelerate engineering work. • Experience debugging unfamiliar codebases and diagnosing issues across multiple layers of a system, including dependencies, build and CI/CD systems, runtime performance, concurrency or async I/O, distributed systems, or service-to-service integrations. • Ability to read and reason about framework and library internals when application-level debugging is not sufficient. • Demonstrated ability to take ownership of ambiguous technical problems and drive them toward resolution. • Effective written and verbal communication skills in English, including the ability to explain technical issues to engineers with different areas of expertise. • Interest in improving developer productivity and making engineering workflows more effective at scale. Nice to Have Experience in one or more of the following: • Platform engineering, developer productivity, or internal tooling. • SRE, resilience engineering, fault injection, chaos testing, or progressive delivery. • Large-scale AWS or Kubernetes environments. • JavaScript/TypeScript, Java, or debugging systems that span multiple technology stacks. Working Model This role is remote, with the option to work from our Warsaw office for in-person collaboration or onboarding as needed. You will work closely with teams across EMEA and the US/Canada, with core hours for this role set at 12:00-20:00 CET. Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner. We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. Jobcode: Reference SBJ-yjobkq-139-5-253-10-42 in your application.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...