Solution Engineer - Splunk (Remote)

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<div>The application window is expected to close on: 10/11/2026<br/><b>This role can be performed Dallas, Boulder or McLean locations</b><br/><br/><strong>Meet the Team</strong><br/><br/>The Solutions Engineer is the technical member of the Customer Account Team! They are the trusted advisor to both customers and the Sales Representative as the Splunk team collaborates to find the right solution for the business scenarios that are most important to the customer. Solutions Engineers tinker with the tech and translate it for a business ear. The ultimate goal of course, is the success of the customer.<br/><br/><strong>Your Impact</strong><br/><br/>Technical sales professional, owning the Cisco brand with customers and partners. Provides technical solutions to address customer and partner business needs. Collaborates with the account team and connected sales teams on the customer plan, jointly ensuring customer success. Serves as an expert, or trusted technical advisor by the account team and customer/partner<br/><ul><li>Specialization and Focus - Strong knowledge of Cisco's portfolio, including specialized/architecture perspective, Increases penetration via cross/up-selling and displaces competition, Owns technical relationship with customer(s)/partner(s)</li><li>Customer Engagement and Accountability - Leads engagements with IT & decision makers at customer/partner and LOB interaction, Knowledgeable of customer environment and market, including competitor plays, Primary technical sales influencer, Translates customer/partner business need into technical requirements</li><li>The Internal Sales Process, Most selling time spent landing opportunities and expanding within an account, Involved in customer strategic planning</li><li>Corporate Interlock - Provides active feedback to BEs and relevant sales teams on strategic customer needs and market opportunities, and competitive market tactics</li><li>Typical Sales Cycle, Takes the lead on moving deals across technical sales process, Designs and presents relevant solution based on technical and business requirements identified by the customer or partner, Manages virtual support team of sales resources, Leverages relevant tools and resources to support a deal</li><li>Success Measures - Increase revenue: Closed opportunities converted to closed deals, Displace a competitor/increased market share, Increase net new customers on a quarterly basis</li><li>Contributes to account planning activities to identify opportunity for upselling and sharing technical insights to refine account strategy</li><li>Maintains up-to-date expertise in Cisco's portfolio, specializing in one or few domains</li><li>Builds strong relationships with technical and business decision-makers</li><li>Listens for and identifies customer pain points and uses insights to tailor solutions</li><li>Develops strategic plans for customers and leads solutions design</li><li>Participates in demand generation and enablement campaigns by analyzing data, developing content and providing status updates</li><li>Translates customer business requirements into technical solutions beyond primary expertise, bringing the power of the entire Cisco portfolio to customer and partner opportunities</li><li>Uses demonstrations to help customers visualize real-world outcomes of Cisco solutions</li><li>Proactively analyzes and scans the competitive landscape as a core strategy to position Cisco's value and win business</li><li>Fosters cross-functional collaboration with internal teams and external partners to align strategy and strengthen customer relationships</li><li>Contributes to SE teams and leads educational efforts to familiarize stakeholder with Cisco solutions and value</li><li>Leads self in a complex and dynamic sales environment, identifying shifts and re-prioritizes accordingly</li></ul><br/><strong>Minimum Qualifications:</strong><br/><br/>Bachelors + 5 years of related experience, or Masters + 3 years of related experience, or PhD + 0 years of related experience<br/><br/>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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