Short Term Planning Analyst

October 3, 2026

Other Jobs To Apply

No other job posts for this day.

About the position

Robinhood is building an elite team to address significant financial challenges using frontier technologies. They are seeking bold thinkers and sharp problem-solvers who are driven to make an impact. The Workforce Optimization team is responsible for ensuring adequate staffing to support customers effectively while maintaining efficiency and scale. This team collaborates with Operations, Forecasting, and vendor partners to align staffing with demand and service level goals. The Short Term Planning Analyst will support staffing performance across a 1-90 day horizon by analyzing data, identifying gaps, and recommending adjustments. This role involves using reporting, modeling, and trend analysis to enhance forecast accuracy and staffing outcomes, playing a crucial part in the business's response to changing demand, especially during critical events. The analyst will also contribute to refining processes for consistency, scalability, and improved decision-making. This role is based in Denver, CO; Westlake, TX; and Chicago, IL offices, requiring in-person attendance at least 3 days per week, as Robinhood values in-person collaboration for progress, innovation, and community building.

Responsibilities

Drive performance against critical metrics (e.g., SLA, interval-level attainment) through data-driven staffing decisions
Analyze trends and identify root causes of forecast variance, performance gaps, and operational inefficiencies
Develop and Manage reports, and models to inform short-term staffing strategies
Partner cross-functionally with Operations, Forecasting, and BPO partners to improve staffing outcomes and productivity
Translate data into clear insights and actionable recommendations for leadership
Support real-time and short-term staffing adjustments during business-critical events
Identify opportunities to improve, automate, and scale workforce planning processes

Requirements

1–3 years of experience in analytics, operations, consulting, or a similar role focused on problem-solving
Strong analytical skills with advanced proficiency in Excel or Google Sheets
Experience working with data using SQL or similar tools
Ability to break down ambiguous problems and use data to inform decisions
Clear communication skills, with the ability to explain insights to a range of audiences
Experience working in environments with evolving priorities and changing demand

Nice-to-haves

Experience with Python, R, or data visualization tools such as Tableau or Looker

Benefits

Challenging, high-impact work to grow your career.
Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more.
Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
Exceptional office experience with catered meals, events, and comfortable workspaces.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...