Senior Systems Engineer (Remote)

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Position Purpose:

The Sr. Software Engineer is responsible for independently developing and consistently redesigning/refactoring a product to adapt to our customers and associates needs. As a Sr. Software Engineer, you will be part of a dynamic team with engineers of all experience levels who help each other build and grow technical and leadership skills while creating, deploying, and supporting production applications. In addition, Sr. Software Engineers may be involved in product and tool selection, configuration, security, resilience, performance tuning and production monitoring as well as mentoring less experienced engineers.


Key Responsibilities:

  • 50% Delivery and Execution - Develops, tests, deploys, and maintains software, with a clear understanding of the value the software is to provide; Takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm; Consistently achieves results, even under tough circumstances; Develops test suites (functional, destructive, etc) to enable success, rapid deployment of code to production; Takes a broad view when approaching issues; using a global lens
  • 20% Learns and Grows - Learns through successful and failed experiment when tackling new problems; Actively seeks ways to grow and be challenged using both formal and informal development channels
  • 20% Plans and Aligns - Collaborates with other team members in agile processes; Creates new and better ways for the organization to be successful; Works the Product Team to ensure user stories are valuable, developer ready, easy to understand and testable; Delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; Adapts approach and demeanor in real time to match the shifting demands of different situations; Relates openly and comfortably with diverse groups of people
  • 10% Supports and Enables - Helps grow junior engineers by providing guidance on modern software development frameworks, and leading technical discussions


Direct Manager/Direct Reports:

  • This position typically reports to Software Engineer Manager or Sr. Manager
  • This position has 0 Direct Reports


Travel Requirements:

  • No travel required.


Physical Requirements:

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.


Working Conditions:

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.


Minimum Qualifications:

  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.


Preferred Qualifications:

  • 4-6 years of relevant work experience
  • As a Senior Systems Engineer on our Developer Operations Platform Engineering team, you will design, operationalize, and scale critical infrastructure supporting enterprise Data Center and Supply Chain platforms.
  • Qualified candidates will have, or be expected to obtain, deep technical expertise in container orchestration and application platforms, specifically Red Hat OpenShift, Kubernetes, and Cloud Foundry / VMware Tanzu Application Services (TAS).
  • You will drive platform automation and modern GitOps deployment workflows using Ansible, ArgoCD, and Flux to ensure consistent, secure, and declarative environment management.
  • Additionally, you will maintain robust observability across our platforms by implementing and fine-tuning Prometheus for metrics collection, Grafana for Observability, and Fluentbit for log stream processing.
  • Strong experience in high-availability platform architecture, infrastructure-as-code, operational troubleshooting, and enterprise supply chain service resiliency is required to maintain mission-critical uptime across hybrid environments.
  • Rotational on-call will also be required.
  • Experience working as part of a collaborative, cross-functional, modern engineering team.
  • Experience in troubleshooting and remediation within multiple Information technology disciplines.
  • Experience installing and upgrading applications or databases and performing system maintenance.
  • Familiarity with system and environment analysis, design, and optimization.
  • Familiarity with debuggers, runtime analysis, library systems, compiled programming, and software update tools.
  • Experience monitoring the operational status and performance of, and configuring as well as tuning, systems, networks, or databases.
  • Experience with operating system commands and utilities as well as scriptingExperience with cloud platforms such as GCP and AzureExperience supporting a 24x7 retail operationExperience with version control systems.
  • Experience with CI/CD toolchainExperience with production system designs including Infrastructure as Code, High Availability, and Performance monitoring.
  • Exposure to Site Reliability Engineering (SRE)1+ year of previous leadership experience


Minimum Education:

  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.


Preferred Education:

  • No additional education


Minimum Years of Work Experience:

  • 3


Preferred Years of Work Experience:

  • No additional years of experience


Minimum Leadership Experience:

  • None


Preferred Leadership Experience:

  • None


Certifications:

  • None


Competencies:

  • Global Perspective
  • Manages Ambiguity
  • Nimble Learning
  • Self-Development
  • Collaborates
  • Cultivates Innovation
  • Situational Adaptability
  • Communicates Effectively
  • Drives Results
  • Interpersonal Savvy

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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