Senior Specialist, Clinical Documentation

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Job Description:

  • Support all care teams across the region through comprehensive and targeted chart reviews
  • Facilitate efficient and effective medical care for patients
  • Partner with regional leaders, particularly the Population Health Director and Senior CIS, to support daily huddle and CDR workflow optimization
  • Access and review HIE/EMRs to identify potential suspects based on test results
  • Identify the need for Medical Records requests from Blue Button and other payer data
  • Prepare and lead monthly Rejected Suspect Reviews
  • Partner with the Population Health Director on general review support
  • Identify and analyze opportunities to improve patient quality outcomes and cost of care
  • Analyze chronic condition prevalence based on patient demographics and identify intervention opportunities
  • Monitor clinical documentation efforts
  • Perform other duties as assigned

Requirements:

  • Ease and expertise working with multiple technical systems, including Greenway, Canopy, and Excel
  • Ability to collaborate across multiple teams and engage in multiple perspectives to work toward a common goal
  • Proven experience and ability to build relationships with Providers
  • Proficiency in tracking down and leveraging external resources, such as hospital records, Blue Button, and payer data, to support retrospective and prospective accurate documentation
  • Ability to succeed in a fast-paced, ever-changing environment
  • Self-starter with a high degree of drive, initiative, and follow through
  • Ability to develop, plan, and implement short and long term goals
  • Exceptional interpersonal, written and verbal communication skills
  • Commitment to company vision
  • Experience in accurate and specific documentation
  • U.S. work authorization
  • Someone who embodies being “Oaky”

Benefits:

  • Paid vacation and sick time
  • Generous 401K match with immediate vesting
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources supporting physical, emotional, and financial well-being
  • Collaborative and energetic culture
  • Fast-paced and innovative environment
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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