Job Description At the heart of every great organization is a culture built on fairness, integrity, and trust. We are looking for a Senior Employee Relations (ER) Partner who is more than just a policy expert—we need a strategic advisor and a steady hand to help us navigate the complexities of the modern workplace.

Who You Are Committed To Being

• A Trusted Advocate: You are a pillar of integrity who balances analytical rigor with human sensitivity. You don’t just "handle cases"; you advocate for a culture of fairness.
• An Empathetic Problem-Solver: You possess high emotional intelligence, allowing you to stay grounded and objective during emotionally charged or ambiguous situations.
• A Strategic Influencer: You have the "influence without authority" needed to guide senior leaders and HRBPs toward outcomes that align with our values and minimize risk.
• A Resilient Partner: You thrive in the gray areas, maintaining your composure and ethical North Star even when the stakes are high.

• Lead with Strategy: You’ll be the architect of enterprise-wide ER projects, designing programs and metrics that improve the employee experience and ensure organizational consistency.
• Master Case Management: From performance concerns to complex workplace investigations (harassment, discrimination, etc.), you will conduct impartial inquiries and recommend compliant, fair resolutions.
• Coach & Enable: You won’t just solve problems; you’ll prevent them. You will design and deliver "ER 101" training and manager enablement sessions to strengthen leadership capabilities across the board.
• Advise & Interpret: Serve as the go-to expert for HRBPs and Legal, interpreting HR policies and monitoring employment law trends to keep us ahead of the curve.
• Drive Continuous Improvement: Use data analytics to spot trends and risk indicators, turning insights into proactive solutions that reduce organizational risk.

• You have a deep, nuanced understanding of federal, state, and local labor laws, as well as experience managing sensitive ER matters at scale.
• You are a pro at gathering evidence, interviewing with an unbiased lens, and producing objective, high-quality documentation.
• You are skilled in mediation and can facilitate open dialogue between parties, even in the most fractured relationships.
• You are comfortable using Workday and specialized case management software to track data and generate meaningful insights.

• Bachelor’s degree in HR, Business, or a related field (Master’s degree is a plus).
• 8+ years of progressive employee relations experience.
• SHRM-SCP or SPHR certification is highly preferred.
• Exceptional active listening and communication skills, with the ability to convey complex information clearly to diverse audiences.
• An unwavering commitment to confidentiality and the highest ethical standards.
• This is a remote role; however, applicants located within 45 miles of our Westlake/Dallas, TX office should expect to work on-site Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This approach enables more effective collaboration, quicker decision-making, and a stronger culture, while still providing flexibility. CT/ET timezones highly preferred.

• We work in a blended environment that supports collaboration, flexibility, and connection across teams.
• We are mission-driven, shaping the future of tech upskillling and delivering impact that matters.
• We foster a culture of inclusion and belonging, where everyone can contribute and thrive.
• We are always learning, creating an environment where you can take on new challenges, expand your skills, and grow with purpose.
• Benefits include competitive compensation, bonus eligibility, comprehensive medical coverage, unlimited PTO, wellness reimbursement, professional development funds, and more.