Revenue Recovery Specialist II at Knowtion Health: 100% Remote (US)

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Title: Revenue Recovery Specialist II

Location: United States

Department:Low Balance

Job Description:

Are you seeking an exciting opportunity to join a passionate, growing, and dynamic team of professionals who support patients? Knowtion Health is Hiring!

A Specialist II, Revenue Recovery effectively and consistently generates revenue through professional billing practices, using proper and ethical collection efforts. Knowtion Health works as an ambassador on behalf of patients to resolve outstanding hospital bills and never collects monies from patients. This position is remote.

Who We Are?

  • Knowtion Health is a growing firm in a growing industry. Our status as a leader in this industry means that we have the resources to invest in the business and to innovate.
  • Our business is intensely competitive and is constantly evolving. We quickly identify new challenges and develop solutions, so you wont simply be doing what was done last year. Our new employees are frequently pleased and surprised by how quickly we make decisions and adapt to market conditions.
  • Knowtion Health culture is inviting and competitive, embracing challenge and celebrating accomplishment; dedicated colleagues striving to provide quality results that have lasting impact.

Your Role Will Involve:

  • Conduct thorough analysis of denied claims to determine the underlying reasons for denial, and execute all necessary follow-up actions, including the preparation and submission of appeals with comprehensive documentation and justification.
  • Communicate with payors to follow up on unpaid or underpaid claims and resolve account denials and ensure timely and accurate recovery of outstanding claims.
  • Maintain meticulous and up-to-date records of all claim activities, encompassing appeals, follow-ups, and resolutions in Artiva and client systems as appropriate.
  • Ensure strict compliance with all applicable regulations and guidelines governing claims processing and revenue recovery activities.
  • Ensure appropriate timely filing guidelines are met for maximum reimbursement
  • Identify recurring trends, issues, and opportunities for process improvement, and communicate these insights to management along with actionable recommendations.
  • Skilled in interpreting regulations for Commercial Insurance, CMS, MVA, and Workers' Compensation.

What you bring:

  • Requires a minimum of 3 years experience working for a hospital, a payer or other areas of the revenue cycle considered relevant.
  • Preferred experience includes healthcare insurance billing and/or follow up for hospitals, medical coding, claim adjudication, patient accounting, payer adjuster, filing and/or settlement of accident claims (motor vehicle or workers compensation) and other experience as determined based on the program
  • Expertise in medical terminology and coding (ICD, CPT, HCPCS, modifiers, procedures, bill types, diagnosis, and revenue codes)
  • Advanced critical thinking skills; ability to define problems, collect data, establish facts and draw valid conclusions

The above statements are intended to provide the general nature and level of work being performed by most people assigned to the position. They are not intended to be an exhaustive list of all responsibilities, duties and requirements.

Compensation and Benefits:

This position is remote and requires a dedicated, distraction-free workspace at home. We offer a competitive benefits package including medical, dental, vision, life insurance, short term disability, long term disability, bonus opportunities, paid holidays, 401k, and a generous PTO policy.

Knowtion Health gives priority to applicants located in the following states: AL, AR, AZ, FL, GA, ID, IN, KS, ME, MI, MO, MS, NC, NM, OK, PA, SC, TN, TX, VA, WI, WV

Photo Identification and Image Capture Notice

As part of our hiring process, candidates are required to present a valid government-issued photo ID during screening and/or interviews.

We may also capture a photograph during the screening or interview process for identity verification, security, and record-keeping purposes. All identification documents and images will be handled in accordance with applicable privacy laws and accessed only by authorized personnel.

By proceeding with your application, you acknowledge and consent to this process.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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