Remote Sr Epic Application Coordinator (Professional Billing)

September 11, 2026

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Job Requirements

Shape the technology that powers patient care and join Spartanburg Regional Healthcare System as our Remote Sr Epic Application Coordinator (Professional Billing)!

Location: This position is 100% remote. Eligible applicants must reside in one of the following states: AL, AZ, CT, DE, FL, GA, IN, KS, KY, LA, MD, MI, NC, PA, RI, SC, VA, WV, or WI.

About Spartanburg Regional Healthcare System

Spartanburg Regional Healthcare System is a community centered healthcare organization that has served the Upstate of South Carolina for more than 100 years. The system includes hospitals, physician practices, urgent care centers, and a full range of specialty services. Teams across the system work with a shared purpose: to support patients, families, and communities with compassionate care, innovation, and teamwork. Technology plays an important part in this mission, and Epic powered workflows are essential to delivering safe, high quality care every day.

What This Role Is All About

The Remote Sr Epic Application Coordinator - Professional Billing takes a lead role in designing, improving, and supporting Epic applications that directly affect surgical, procedural, and anesthesia workflows across the health system. This role blends technical expertise, workflow understanding, and project leadership to create reliable and efficient Epic solutions for clinical partners.

Work involves analyzing business processes, identifying system needs, designing application solutions, leading cross departmental discussions, and translating requests into functional and technical requirements. This position handles complex initiatives, conducts impact assessments, supports testing and integration, and collaborates closely with clinical and operational leaders.

The Remote Sr Epic Application Coordinator - Professional Billing also mentors Application Coordinators and System Analysts, brings creative problem solving to challenging issues, and helps lead the implementation of new functionality. This role is ideal for someone who enjoys collaborative problem solving, system optimization, and supporting teams that depend on Epic every day.

Key abilities for this role include:

Exhibits a strong knowledge of the Epic Application and the interactions with downstream systems
Understanding of the organization and the user community in the analyst's assigned area
Leads meetings, prioritizes work requests, resolves conflicts, manages complex application issues, and oversees the implementation of project plan activities
Demonstrates strong communication and follow-up skills
Ability to probe for information about the underlying needs of the organization and user community, which directly influences how the system will be built
Develops and executes integrated testing plans applicable to operational workflows.
Participates in vendor provided educational sessions, webinars, and web forums.
Exhibits a strong knowledge of change management and communication to help end users accept and become accustomed to the application

Minimum Requirements

Education
• Bachelor's Degree

Experience
• Five years IT experience, 3 years of which is post Epic certification

Or an equivalent combination of related post-secondary education and experience

License/Registration/Certifications

• Epic module certification in Professional Billing

Preferred Requirements

Preferred Education
• Master's Degree in Computer Science or related field

Preferred Experience
• 10 years of Healthcare experience, 7 years of which is IT experience, 5 years of which is post Epic certification

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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5. HOW DO YOU PROCESS INFORMATION?

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6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...