[Remote] Retention Marketing Account Manager

September 26, 2026

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Note: The job is a remote job and is open to candidates in USA. reputed company is a fast-growing startup seeking a Retention Marketing Account Manager to support cannabis retail clients. The role develops and manages email, SMS, and loyalty campaigns, analyzes performance, collaborates with clients and internal teams, and helps establish scalable retention marketing processes.

Responsibilities

Develop and execute retention marketing strategies across email, SMS, and loyalty platforms for cannabis retail clients
Create, implement, and manage automated and custom weekly marketing campaigns
Collaborate with clients to gather assets, campaign briefs, requirements, and feedback in weekly meetings
Design and optimize campaign templates for performance and engagement
Track, analyze, and report on campaign performance metrics, using data to inform strategy
Ensure campaigns align with clients’ brand voice and goals
Work cross-functionally with internal marketing teams to ensure cohesive campaign integration
Stay current with retention marketing trends and best practices, particularly within the cannabis retail space
Help build out internal processes and documentation to scale retention marketing efforts

Skills

• 2+ years of experience in email, SMS, or loyalty marketing, ideally in an agency or startup environment
• Strong client-facing communication skills — you're organized, clear, and empathetic
• Hands-on experience with retention tools like reputed company, reputed company, reputed company, Happy Cabbage, or similar
• Ability to balance big-picture thinking with detailed execution
• A self-starter mindset with a desire to lead and grow with a team
• Familiarity with the cannabis industry is a plus, but not required

Benefits

Dental insurance
Health insurance
Health savings account
Paid time off
Parental leave
Vision insurance
Remote work

Company Overview

reputed company HR provides fractional HR, payroll, recruiting, training, and HR systems services for cannabis and psychedelics operators. It was founded in 2023, and is headquartered in Medford, Massachusetts, USA, with a workforce of 2-10 employees. Its website is https://www.hrzenden.com.

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