[Remote] Retail Partner Lead

September 15, 2026

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Note: The job is a remote job and is open to candidates in USA. Instacart is transforming the grocery industry by connecting customers with groceries and household goods while creating flexible earning opportunities for personal shoppers. The Retail Partner Lead will own a portfolio of retail partnerships end-to-end, identify growth opportunities, coordinate cross-functional teams, and translate data into strategic recommendations for senior retail leadership.

Responsibilities

A portfolio of retail partners is managed with clear end-to-end ownership, high-quality support, and measurable long-term partnership success as the primary strategic contact at Instacart
Growth opportunities are identified, gaps are diagnosed, and cross-functional teams across product, engineering, marketing, operations, and strategic finance are coordinated to deliver solutions that move the needle for each partner
Platform data and partner performance metrics are translated into compelling strategic narratives and recommendations that land with retailer leadership up to the CEO and Owner level
Partnership plans are executed with ownership and urgency across multiple workstreams and a dynamic portfolio, delivering outcomes in a constantly evolving environment
Deep platform fluency across Instacart's capabilities, growth levers, and operational nuances enables credible partner engagement and confident execution across any situation that arises

Skills

5+ years of experience in partnerships, account management, business development, or a related client-facing commercial role
Demonstrated experience managing and growing complex, multi-stakeholder relationships at a senior level, including engagement with Director, VP, and C-suite contacts
Strong analytical skills with the ability to work directly in data to identify trends, surface insights, and build a clear strategic story from quantitative findings
Proven track record of driving measurable outcomes: revenue growth, product adoption, or operational improvements within an account portfolio
Experience coordinating cross-functional teams or resources to deliver on partner or client commitments, without direct management authority
Experience in e-commerce, grocery, retail, or marketplace platforms, with familiarity in how digital storefronts, fulfillment, and online grocery operations work
Demonstrated ability to build and present executive-level business reviews or strategic roadmaps to senior retail or CPG leadership
Comfort working in ambiguous, fast-scaling environments where priorities shift and the ability to adapt quickly is essential
Experience working cross-functionally with product and engineering teams to advocate for partner needs and inform roadmap decisions

Benefits

Employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events.
This role is eligible for a new hire equity grant as well as annual refresh grants.

Company Overview

Instacart is an online grocery platform that offers same-day delivery and pickup services for retailers and consumers. It was founded in 2012, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is

Company H1B Sponsorship

Instacart has a track record of offering H1B sponsorships, with 65 in 2026, 147 in 2025, 168 in 2024, 108 in 2023, 159 in 2022, 170 in 2021, 59 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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