[Remote] Functional Analyst I (Remote)

November 13, 2026

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Note: The job is a remote job and is open to candidates in USA. CareFirst BlueCross BlueShield is seeking a Functional Analyst I to provide operations support. The role researches and resolves systems problems, supports customers with operating information and training, develops documentation, and conducts system testing.

Responsibilities

Research and improve operations by examining and researching systems problems by obtaining facts, analyzing problems/identifying root cause recommending and facilitating resolution
Supports operations systems by providing operating information to customers; answering questions; providing training
Contributes to operations analysis and organization success by welcoming related, different, and new requests; helping others accomplish job results, development of Standard Operating Procedures (SOP) and other essential documentation
Verifies operations systems by developing testing methods; conducting and documenting tests
Improves operations analysis job knowledge by attending training sessions; reading technical publications

Skills

Bachelor's Degree in Business Administration OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience
2 years experience in (level 2 or above) operational role
Ability to recognize, analyze, and solve a variety of problems
Highly proficient in Microsoft Office and similar applications
Organized, detail-oriented while meeting strict deadlines
Excellent communication skills both written and verbal
Demonstrate ability to work independently
The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted
Must be eligible to work in the U.S. without Sponsorship
Knowledge of 834 Enrollment and Maintenance transactions
Ability to read and interpret EDI segments, loops, and element
Facets and Edifecs Knowledge (EDI user perspective )

Benefits

A comprehensive benefits package
Various incentive programs/plans
401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements)

Company Overview

CareFirst. It’s not just our name. It’s our promise. It was founded in 1934, and is headquartered in Baltimore, Maryland, USA, with a workforce of 5001-10000 employees. Its website is

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