REMOTE Consumer Advocate Virtual Assistant USA Only

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Help Us Help the Consumer - Recover their Unclaimed Funds

Hundreds of Millions of Dollars are Lost every Year in our Country Because of Unclaimed Funds -

About this job

100% REMOTE (WFH) 1099 - Part-Time

Compensation

  • 3% of Consumer's Recovered Funds. For Example - $20,000 (Consumer's Recovered Funds after Expenses) x .03 = $600.00 (Compensation)

Note: The above Example represents one (1) Consumer recovery and an estimated 1.5 Hours of verified effort - And Many more -

For awareness - The time to recover the funds may range from 6-12 months. A 6-month commitment minimum would best serve the Virtual Assistant Consumer Advocate.

Job Description:

The Virtual Assistant Consumer Advocate at RECOVER-AID.org is responsible for performing the day-to-day operations of the Advocacy. This includes ensuring efficient workflow and maintaining high-quality service delivery to the Sales Group. The Virtual Assistant Consumer Advocate will also be responsible for analyzing data and trends to identify areas for improvement and implementing strategies to enhance the overall performance of the Advocacy.

Responsibilities of the Virtual Assistant Consumer Advocate:

  • Gather, investigate and research data via online public databases for a monthly quota of owner entries per month to support the Sales Group.

  • Schedule meetings of the Consumer and Sales.

  • Conduct mailing correspondence to prospective Consumers and Clients.

  • Contact Government agencies and maintain the government contact list.

  • Contact commissioned Notary Public and licensed Attorneys to arrange meeting times with the Client. Maintain Notary Public and Attorney’s lists, accordingly.

  • Understanding of Agency rules and State estate instruments/practices.

  • Establish and support metrics reporting.

Qualifications and Requirements:

  • Minimum of an Associates degree in business, technology, analytics, or research field, or equivalent experience.

  • Strong leadership and communication skills are essential.

  • Requires a "Connect-the-dots" approach with skills of an inquisitive thought/puzzle solver.

  • Candidates should also have a solid understanding of data compilation and be able to use it to drive decision-making and process improvements.

  • Detail-oriented with high accuracy.

  • Capability to work independently.

  • Organization and planning skills: Set priorities to manage multiple assignments and project deliverables.

  • Prior data research and metrics reporting experience preferred.

  • Proficient with Microsoft Office namely MS Word, MS Excel and online Customer Relationship Management (CRM) applications.

Training and Schedule:

  • Company to provide .pdf, video, and/or in-person training.

Physical Requirements:

  • Possess effective communication skills through speech, listening and fluency in English.

Tool Requirements:

  • The Virtual Assistant Consumer Advocate shall be responsible for providing all tools and equipment necessary for the performance of the Services including, for example, all computer hardware, and related components, telephone, Windows MS Office software, and access to the internet, and shall be accessible via telephone, e-mail and text messaging.

Personal Computer shall have Microsoft Office Home and Student 2019 or a more current Microsoft Office product version that supports MS Word and MS Excel.

Key Questions and ....

Please respond via your REMOTE.com account or submit your resume to admin@recover-aid.org detailing your relevant experience along with - -

Answers (Yes or No) to the following seven (7) questions -

In your submission (Subject Line) - please notate - Consumer Advocate Virtual Assistant

1. Would you be authorized to work in the United States of America?

2. Education: Would you have at least an Associate's Degree or equivalent credits?

3. Would you have a smartphone or equivalent to enable talk, text, and email?

4. Would you have a personal computer with access to the internet?

5. Would you have a quiet space (area) to perform your role?

6. Would you be comfortable with calling and speaking with Government officials, Attorneys and Notarial personnel?

7. Initially, The Consumer Advocate Virtual Assistant would be Best Served with working another job along with this effort (to compensate for the 6-12 month delay in gov't claims processing ie. payment) Would this work for You?

Thank you.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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