Remote Certified Medical Assistant- Bilingual Russian

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Full time 1099 position

We are seeking a Remote Certified Medical Assistant that is bilingual in Russian

Must be a Nationally Certified Medical Assistant

Medsien is a leading provider of Chronic Care Management and Remote patient monitoring services to medical practices across the United States.

Medsien is seeking a skilled and compassionate Certified Medical Assistant (CMA) to join our team. In this role, you will play a crucial part in assisting patients in enrolling into various healthcare programs. The ideal candidate should possess exceptional communication skills, a strong understanding of medical terminology, and a passion for helping others access necessary healthcare services.

We provide highly personalized care for each patient. Patients have the same care partner – a Certified Medical Assistant (CMA) – that calls and stays in touch with the patient each month. The patients and care partners know each other well, building strong relationships and trust. Care partners know their patient’s health and health history well, so they can provide comprehensive, continuous support to their patients. Patients and practices each see the Medsien care team as an extension of the practice. Strong relationships between patients and the care team build engagement, which improves patient health outcomes. Personalized care is a key component of Medsien programs’ long-term success.

Responsibilities:

  1. Patient Enrollment: Guide patients through the enrollment process for healthcare programs, ensuring accurate and complete documentation.
  2. Program Eligibility Assessment: Evaluate patient eligibility for specific healthcare programs based on criteria provided, such as age, medical conditions, or other qualifying factors.
  3. Patient Consultation: Conduct comprehensive consultations with patients to gather necessary information and explain the benefits and requirements of various healthcare programs.
  4. Documentation and Record-Keeping: Accurately document patient information, enrollment details, and program eligibility assessments in electronic health records (EHR) or other designated systems.
  5. Follow-Up and Coordination: Monitor the progress of enrollment applications, communicate with patients, and collaborate with internal and external stakeholders to facilitate the enrollment process.
  6. Patient Education: Provide patients with clear and concise explanations regarding healthcare programs offered by Medsien.
  7. Compliance and Privacy: Adhere to all relevant privacy regulations, such as HIPAA, and maintain strict confidentiality of patient information.
  8. Program Updates: Stay informed about changes, updates, and new offerings related to healthcare programs, and effectively communicate these changes to patients.
  9. Collaborative Approach: Work closely with healthcare providers, insurance companies, social workers, and other relevant parties to ensure seamless patient enrollment.

Requirements:

  1. Certified Medical Assistant: Possess an active certification as a Medical Assistant from a nationally accredited institution ( NHA, AAMA,NCCT, NAHP, etc).
  2. Medical Terminology: Strong knowledge of medical terminology, procedures, and diagnoses to accurately assess patient eligibility.
  3. Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex information in a clear and understandable manner.
  4. Empathy and Compassion: Demonstrated ability to interact with patients empathetically, showing sensitivity to their needs and concerns.
  5. Attention to Detail: Keen eye for detail to ensure accurate completion of enrollment applications and documentation.
  6. Organization and Time Management: Effective organizational skills to manage multiple patient enrollments, prioritize tasks, and meet deadlines.
  7. Technology Proficiency: Familiarity with electronic health records (EHR) systems, computer proficiency, and the ability to quickly learn new software applications.
  8. Ethical Conduct: Maintain a high level of professionalism, integrity, and ethical conduct when dealing with sensitive patient information.
  9. Team Player: Ability to work collaboratively in a fast-paced environment, demonstrating flexibility, adaptability, and a positive attitude.

Join our team and make a meaningful impact on patients' lives by ensuring they have access to essential healthcare programs. If you are a compassionate and dedicated Certified Medical Assistant with a passion for helping others, we invite you to apply.

Monday - Friday

Remote in the United States only

This is a 1099 role and does not come with benefits

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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