Support M&A Project Manager
Smartsheet | Remote, United States

As the Support M&A Project Manager, you will manage end-to-end integration activities for Smartsheet acquisitions within the Technical Support Operations team. You will have overall project leadership, manage specific work streams, develop project plan and strategy, and accomplish the plan working in partnership with diverse team members across multiple organizations. Your responsibilities will include project planning (pre- and post-acquisition, pre- and post-divestiture), partnering with members of the deal team to raise any due diligence compliance issues, and other contributions towards aspects of the deal (from concept to integration).

The Support M&A Project Manager requires someone who is strategic, has excellent customer support business insight, with experience managing multiple high-profile M&A and strategic partnership projects. We are looking for a well-rounded person who won't miss details while guiding multiple teams, who excels in a dynamic and collaborative environment, and can distill complex problems into clear actions that help projects succeed.

In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to achieve their very best work. Today, we provide a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.

You will report to our Director, Global Customer Care. This position is fully remote eligible.

You Will:

• Act as a liaison between the support organization and newly acquired companies to help transition staff, technologies, and workflows onto a consolidated technology stack and team.
• Direct and document discovery meetings to make sure all details are captured and logged.
• Identify events that could affect the success of the project, and develop mitigation plans.
• Communicate project progress through a variety of methods, including leading status meetings, status reports, ad-hoc communications, and developing project presentations.
• Manage budgets – including initial estimation, tracking of actuals, and understanding variances.
• Review purchase agreements and disclosure schedules.
• Ensure completion of pre-employment screenings, hiring process including from offer to onboarding (inclusive of immigration/visa sponsorship); and partner with teams on aspects including leveling, total rewards, organization design, and communication plans.
• Oversee the integration project roadmap post-acquisition, and manage process for a smooth transition.
• Develop M&A strategy and integration guide to refine the future process for new acquisitions.
• Manage other projects delegated to help accomplish Support Organization priorities.

You Have:

• 5 years of experience in similar roles in the M&A integrations domain.
• Leadership – you spur action, are execution-oriented and instill that focus into those you work with.
• Attention to detail – ability to work with a large amount of content and to consolidate and simplify to create clear action plans, without losing or missing important information.
• Experience leading diverse, global teams, with demonstrated multicultural awareness.
• Experience with project risk identification and management.
• Experience delivering complex integrations or projects in a global organization.

Perks & Benefits:

• HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees
• Equity - Restricted Stock Units (RSUs) with all offers
• Lucrative Employee Stock Purchase Program (15% discount)
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• Flexible Time Away Program, plus Incidental Sick Leave
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to LinkedIn Learning online courses
• Company Funded Perks, including a counseling membership, primary care membership, local retail discounts, and your own personal Smartsheet account
• Teleworking options from any registered location in the U.S. (role specific)

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity Employer committed to encouraging an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status following applicable laws in the US, UK, and Australia. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

At Smartsheet, we build an inclusive environment that encourages and supports the diverse voices of our team members who also represent the diverse needs of our customers. We're looking for people who are driven, authentic, supportive, effective, and honest. You're encouraged to apply even if your experience doesn't precisely match our job description—if your career path has been nontraditional, to set you apart. At Smartsheet, we welcome diverse perspectives and people who aren't afraid to be creative—join us!