Part-Time Evening Dispatcher (Remote)

October 5, 2026

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Must Reside in Florida or Alabama

Schedule: Part-Time | Monday–Friday | 5:00 PM – 10:00 PM CST

Join an Award-Winning Team

At Peaden Air Conditioning, PlumbingElectrical, we're committed to delivering 5-star service by building a team of exceptional people.

Peaden has proudly served the Florida Panhandle for decades and has been recognized as a Best Place to Work and a Best of Bay winner. Our continued success is built on hiring great people, investing in training, and creating long-term careers-not just jobs.

If you're an experienced dispatcher who thrives in a fast-paced environment and enjoys making an immediate impact, we'd love to hear from you.

The Opportunity

We're looking for an experienced Part-Time Evening Dispatcher to support our service operations during our busiest evening hours.

This position is ideal for someone who can confidently prioritize incoming service calls, make quick decisions, and ensure the right technician is dispatched to the right customer at the right time. You'll serve as a critical communication hub between our customers, technicians, and leadership team while helping deliver an outstanding customer experience.

Schedule

Part-Time
5:00 PM – 10:00 PM CST
Evening Shift
Remote position for residents of Florida or Alabama

What You'll Do

Evaluate incoming service calls and prioritize them based on urgency.
Dispatch the appropriate technician using ServiceTitan.
Communicate accurate job details and updates to field technicians.
Monitor technician progress and adjust schedules as needed.
Keep customers informed of technician arrival times and service updates.
Document and manage service calls within ServiceTitan.
Coordinate communication between Customer Service Representatives, technicians, and management.
Maintain accurate dispatch records and notes.
Participate in ongoing training and continuous improvement initiatives.

What We're Looking For

Required Qualifications

Must reside in Florida or Alabama.
Minimum 2 years of hands-on ServiceTitan experience.
Minimum 2 years of home service dispatching experience.
Strong verbal and written communication skills.
Excellent organizational and multitasking abilities.
High attention to detail.
Ability to make sound decisions in a fast-paced environment.
Ability to work independently with minimal supervision.
Strong computer and technology skills.

Equipment Provided

Company-issued laptop.
Company-issued headset.

Why Join Peaden?

We believe our employees are our greatest investment. When you join Peaden, you'll become part of a team that values professionalism, accountability, and continuous growth.

BenefitsPerks

Competitive pay based on experience.
Weekly pay.
Medical, DentalVision Insurance.
Company-paid Life Insurance.
Company-paid Long-Term Disability Insurance.
401(k) with Company Match.
Paid Time Off beginning your first day.
Paid Holidays.
Paid Parental Leave.
Ongoing training and professional development.
Supportive leadership and a collaborative team environment.

Who Succeeds in This Role?

The ideal candidate is someone who:

Thrives in a fast-paced environment.
Can confidently manage multiple priorities at once.
Remains calm under pressure.
Communicates professionally with customers and teammates.
Takes ownership of their work.
Enjoys solving problems and making quick, informed decisions.

Build Your Career with Peaden

This is more than a part-time dispatch position-it's an opportunity to be part of an award-winning team that values your experience and the impact you make every day.

If you're ready to bring your ServiceTitan expertise to a company that invests in its people, we encourage you to apply today.

See What It's Like to Work at Peaden

At Peaden, we believe our people are what set us apart. Hear directly from our team members about our culture, career opportunities, and what it's like to build a future with Peaden.

Watch our Careers Video:

Equal Employment Opportunity

Peaden provides equal employment opportunities to all applicants and employees without regard to any characteristic protected by applicable federal, state, or local law.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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5. HOW DO YOU PROCESS INFORMATION?

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6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...