Outbound Sales Representative, Telehealth – Remote

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Overview

SoniqCX is hiring full-time W-2 Outbound Sales Representatives to support a growing telehealth sales campaign.

Compensation

  • $18.00–$20.00 per hour, based on experience and qualifications
  • Full-time W-2 employment
  • Approximately 40 hours per week
  • Weekly performance-based commission opportunities
  • Commission is earned after the applicable weekly production threshold is reached
  • Minimum performance expectation: 0.35 Sales Per Hour (SPH)
  • Performance goal: 0.50 Sales Per Hour (SPH)

Compensation includes a guaranteed hourly wage for all hours worked. Commission provides additional earnings based on individual sales performance.

This is a 100% remote outbound sales position. Representatives will make outbound calls to prospective customers, understand their needs, answer general product and service questions, and guide qualified customers through the sales process.

What You'll Do

  • Make outbound sales calls to prospective customers
  • Follow up with customers who have expressed interest in telehealth products and services
  • Clearly explain available products, services, pricing and next steps
  • Ask effective questions to understand customer needs
  • Handle objections professionally and confidently
  • Guide qualified customers through the purchasing and intake process
  • Maintain accurate notes and customer records in company systems
  • Follow established sales scripts, processes and compliance requirements
  • Meet weekly productivity, quality and sales expectations
  • Participate in coaching, training and performance reviews

What We're Looking For

  • Previous phone sales, inside sales or call center experience preferred
  • Comfortable spending the majority of the workday making outbound calls
  • Strong communication and objection-handling skills
  • Ability to confidently ask for the sale
  • Self-motivated and productive in a fully remote environment
  • Coachable and comfortable working toward measurable performance goals
  • Dependable attendance and schedule adherence
  • Comfortable learning CRM, phone and web-based systems
  • Telehealth, healthcare or high-volume consumer sales experience is helpful but not required

Remote Work Requirements

This is a fully remote position. Employees must have:

  • Reliable high-speed internet
  • A compatible computer capable of running required web-based applications
  • Quality headset with microphone
  • Quiet, professional and private workspace
  • Reliable access to their equipment throughout scheduled working hours

SoniqCX does not provide the computer, headset or home internet connection required for this position.

System specifications and remote-work requirements will be reviewed during the hiring process.

Schedule

This is a full-time position of approximately 40 hours per week. Specific schedules may vary based on campaign coverage, business needs and will be communicated during the hiring process including weekends.

About SoniqCX

SoniqCX is a performance-focused customer experience and sales organization supporting growing brands through remote sales, customer service and operational teams.

We believe in clear expectations, strong coaching, accountability and rewarding performance.

If you have experience closing sales over the phone, are comfortable working toward measurable goals and want the stability of hourly W-2 employment with additional performance-based compensation, we encourage you to apply.

Job Type: Full-time, W-2
Work Location: Remote
Pay: $18.00–$20.00 per hour plus performance-based commission

Pay: $18.00 - $20.00 per hour

Expected hours: 40.0 per week

Benefits:

  • Flexible schedule
  • Paid training
  • Work from home

Work Location: Remote

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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