Office Manager (remote flexibility)

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About the position

The Office Manager serves as the administrative hub of our organization, ensuring the company runs efficiently by managing office operations, supporting restaurant leadership, coordinating critical administrative processes, and maintaining accurate records. This individual provides exceptional internal customer service to restaurant teams while handling confidential information with professionalism and discretion. Success in this role requires exceptional organization, attention to detail, follow-through, and the ability to prioritize multiple competing tasks in a fast-paced environment.

Responsibilities

  • Manage the day-to-day operations of the corporate office.
  • Maintain office supplies, equipment, and vendor relationships.
  • Coordinate mail, shipping, and document management.
  • Organize physical and electronic filing systems.
  • Serve as the administrative resource for General Managers, Supervisors, and Above Restaurant Leaders.
  • Prepare and distribute operational reports, communications, and meeting materials.
  • Assist with scheduling meetings, leadership events, and training sessions.
  • Maintain organization charts, contact lists, and restaurant rosters.
  • Ensure employee files remain complete and compliant.
  • Track employment documents and required acknowledgments.
  • Assist with employment verifications and administrative HR requests.
  • Maintain employee records and compensation documentation.
  • Prepare wage change letters and employment documents.
  • Track leave paperwork and personnel changes.
  • Coordinate payroll-related administrative requests with restaurant leadership.
  • Process invoices and route for approval.
  • Assist with vendor setup and record maintenance.
  • Organize receipts and supporting documentation.
  • Prepare administrative reports for leadership as requested.
  • Maintain confidential employee and business records.
  • Ensure licenses, permits, and required documents remain organized.
  • Track expiration dates and renewal requirements.
  • Support audit preparation and document requests.
  • Prepare presentations, spreadsheets, and reports.
  • Coordinate travel arrangements when needed.
  • Manage special projects and follow-up items.
  • Draft professional correspondence on behalf of leadership.
  • Coordinate company-wide communications.
  • Ensure timely follow-up on action items.
  • Maintain a professional, welcoming office environment.

Requirements

  • Three or more years of administrative or office management experience.
  • Exceptional organizational skills.
  • Excellent written and verbal communication.
  • Strong Microsoft Office proficiency (Excel, Word, Outlook, PowerPoint).
  • Ability to manage confidential information.
  • Strong attention to detail.
  • Ability to manage multiple priorities with minimal supervision

Nice-to-haves

  • McDonald's experience strongly preferred

Benefits

  • Above-market base salary
  • Monthly performance bonuses
  • Paid time off
  • Company car incentive
  • Monthly phone allowance
  • College tuition assistance
  • A 10- and 25-year service award
  • An amazing culture with even better people!
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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