Title: Medicare Field Sales- Grand Rapids
Location: Grand Rapids, Michigan
Remote Job: Remote Job: Yes
Widget:Full time
Category: Sales
Humana
Job ID: R-436390
Description
Become a part of our caring community
With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does. You will report to the Senior Manager, MarketPoint Sales.
The MarketPoint Career Channel Team is looking for accomplished Medicare Field Sales Agents. This is a field-based role, and you must live in the designated territory to serve their local community. As part of a collaborative team of 8–12 Medicare Sales Agents, you'll work under the guidance of a Senior Manager and Regional Director who are committed to your success. Together, you'll help bring Humana's strategy to life: deliver on the fundamentals, differentiate through exceptional service, and grow by expanding our reach and influence.
What You'll Do in This FIELD-based Role:
Deliver: Build trust and educate individuals on Humana's Medicare Advantage plans and additional offerings like Life, Dental, Vision, and Prescription coverage.
Differentiate: Create meaningful, face-to-face connections through grassroots marketing, community events, and in-home visits—providing a personalized experience that sets Humana apart.
Grow: Drive self-generated sales, meet performance goals, and expand Humana's presence in the market by becoming a valued resource and building relationships in your community.
Leverage Technology: Utilize company-issued iPads and multiple digital platforms simultaneously to support member consultations, enrollments, documentation, CRM updates, and follow-up activities. Navigate technology confidently while providing an exceptional customer experience in face-to-face settings.
Benefits include:
Medical, Dental, Vision, and a variety of other supplemental insurances
Paid Time Off (PTO) and Paid Holidays
401(k) retirement savings plan with a company match
Tuition reimbursement and/or scholarships for qualifying dependent children
Use your skills to make an impact
Required Qualifications
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Active Health Insurance License or ability to obtain prior to start date unless selected for an approved unlicensed foundation hiring class.
- Must reside in the designated local territory to effectively serve the community.
- Comfortable with daily face-to-face interactions in prospective members' homes, at community-based events and engaging with the community through service, retail environment, organizations, volunteer work, or local events.
- Valid state driver's license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits (or higher, based on state requirements).
- Demonstrated ability to use an iPad, mobile applications, and web-based systems in a customer-facing environment.
- Comfortable navigating multiple technology platforms simultaneously, including enrollment tools, CRM systems, email, and virtual communication tools.
Preferred Qualifications:
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Active Life and Variable Annuity Insurance License.
- Background in selling Medicare products.
- Experience in public speaking or delivering presentations to groups.
- Background in supporting Value Based Care organizations.
- Familiarity with Salesforce or similar CRMs
- Associate or bachelor’s degree.
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Bilingual in English and an additional language, with the ability to speak, read, and write fluently in both languages.
Additional Information
During our licensing program, we will pay for your insurance training and the licensing fees. In addition, we will provide extensive virtual and in market training. During our training program you will receive a base salary and monthly guarantee.
Driving Statement:
This role is part of our company's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. State driver's license is subject to driver license validation and MVR review. Individuals must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher.
Language Proficiency Assessment:
Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.
Schedule:
Meeting with members requires appointments and/or event times that may vary at night and weekends. Flexibility is essential to your success.
Training:
The first five weeks of employment and attendance are mandatory.
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The range below reflects a good faith estimate of total compensation for full time (40 hours per week) employment at the time of posting. This compensation package includes both base pay and targeted commission pay. The pay range may be higher or lower based on geographic location. Actual earnings will vary based on individual performance, with the base salary and commission structure aligned with company policies and applicable pay transparency requirements.
$31,800 - $123,800 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
