Marketing Operations Specialist

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Company Overview LevelUp is a specialist agency that provides outsourcing solutions to agencies, software vendors, and website owners. For over seven years, we have successfully collaborated with a variety of companies, providing valuable technical, operational, and back-office support. We have a large team of skilled and passionate professionals who are committed to delivering high-quality work for our clients. Position Overview The Marketing Operations Specialist plays a crucial role in supporting global marketing strategies by acting as the primary marketing execution partner for assigned regions. Sitting between the global marketing strategy team and local teams, this role translates campaign briefs into live, tracked, and measurable programs. The ideal candidate is highly active and responsive, managing regional website updates, executing end-to-end campaigns, and serving as the primary point of contact for regional marketing technology (Martech) requests. Reference: 2635-154124 Responsibilities - Campaign Execution: Own and deploy regional campaigns end-to-end, including landing page updates, email programs, UTM tracking, registration flows, and post-campaign reporting. - Global Alignment: Work closely with regional Growth Leads and Corporate Marketing Operations to align localized campaigns with global marketing calendars. - Event Support: Facilitate and execute demand generation programs, events, and webinars for designated regions. - Martech Management: Serve as the primary regional contact for Martech questions, tool access, and user requests. - Platform Triaging: Coordinate, triage, and route platform-specific requests (e.g., ZoomInfo, Salesforce, website updates) to their respective owners. - User & Seat Admin: Manage seat allocations, user access, and tool usage reporting for regional team members. - Website Operations: Handle regional website update requests, including content edits, component modifications, URL changes, and UTM setups on Webflow and Salesforce. - Salesforce Automations & Reporting: Build and manage Salesforce flows, automations, and custom reporting dashboards to track lead ingestion and campaign performance. Requirements - Experience: 2 to 3 years of hands-on experience in a Marketing Operations, Campaign Operations, or Martech Specialist role. - Salesforce Expertise: Proven experience building workflows, automations (Flows), and custom dashboards in Salesforce. - CMS & Webflow: Hands-on experience making website/landing page updates and component edits independently on Webflow or similar CMS platforms (full builds from scratch are not required) - Campaign & Link Tracking: Strong understanding of manual UTM parameter setups and URL structuring for accurate reporting. - Tool Triage: Basic familiarity with ZoomInfo or similar data tools to handle access routing and seat management. - Communication: Exceptional written and verbal English communication skills, with the ability to coordinate across cross-functional global teams. - Shift Availability: Flexibility to support PH night shift hours for seamless overlap with global teams. - Detail-Oriented: A structured approach to campaign tracking, quality assurance, and documentation before launching programs. Nice-to-Have - Experience using AI tools (e.g., ChatGPT, Claude) to assist with custom HTML/CSS snippets, copy formatting, or page tweaks. - Familiarity or experience with administering webinar software platforms. - Familiarity or prior exposure to SFMC campaign execution, email flows, or platform access management. More Infromation: - This is a fully remote position with a standard 40-hour fixed-schedule work week. - The exact work schedule depends on the client that you are assigned to, but is often an afternoon or night schedule and so having flexibility when it comes to schedule is important. - We have a company culture that focuses on the well-being of its team members, with a good work life balance and respectful work environment. - Equipment provided - HMO + 13th month pay Compensation Additional Information

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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