Manager, Marketing PMO

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Job Description

Summary:

As Manager Marketing PMO, you'll play a pivotal role in shaping ADT's market presence and customer engagement strategies. This role is responsible for managing interconnected, large-scale projects within ADT's go-to-market strategy, focusing on resource allocation and prioritization, cross-functional coordination, and strategic alignment. You'll play a pivotal role in the company's adaptability to market changes by keeping projects and initiatives on track through effective communication practices. This position offers a unique opportunity to impact ADT's transformation, creating a stronger, more customer-centric brand in the security and smart home technology space.

Duties and Responsibilities:

  • Optimize resource allocation and prioritization across multiple, large-scale projects and programs by tracking headcount, usage, budget and spend with the goal to maximize efficiency and deliver exceptional customer experience.
  • Foster a collaborative environment among cross-functional teams (Sales, IT, Product, Legal, etc.) to drive alignment and achieve program and project outcomes.
  • Proactively manage scope, timeline, and budget of large-scale projects that align with identified portfolios to ensure successful delivery of ADT initiatives.
  • Collaborate closely with the Senior Manager, iGTM PMO to monitor and report on the success of designated portfolios.
  • Implement effective change management strategies to adapt to evolving market conditions and customer needs for ADT.
  • Measure program and project performance against key performance indicators (KPIs) to inform decision-making and drive continuous improvement.
  • Communicate program and project status, risks, and opportunities to ADT leadership, providing actionable insights.
  • Leverage data analytics to optimize ADT marketing and digital experiences, increasing customer acquisition and retention.
  • Define standardized processes for capturing requests, evaluating impacts, prioritizing work.
  • Continuously expand your knowledge and skills by participating in training programs, attending and staying up-to-date on the latest trends and best practices in project and program management.
  • Contribute to the overall growth and development of the department by identifying opportunities for process improvements, cross-training initiatives, and collaborating with team members to support the successful delivery of all programs.

Minimum Qualifications:

  • 3-5 years of experience in project management, digital marketing, or related disciplines.
  • Strong communication and collaboration skills, articulates project intricacies and requirements with clarity and precision.
  • Detail-oriented, with excellent organizational and time management skills.
  • Familiarity with project management methodologies, tools, and best practices, with a focus on agile and lean principles.
  • Analytical mindset, with the ability to gather and interpret data to inform decision-making.
  • Proactive and solutions-oriented, with a willingness to take on new challenges and responsibilities.
  • Exhibits capacity to align projects with organizational goals and identify opportunities for innovation and improvement.
  • Displays flexibility in dynamic program environments and resilience to work under pressure while managing multiple priorities.

Preferred Qualifications:

  • Education and Experience: Bachelor's degree in Marketing, Business, or related field; or job experience equivalent.

Location: Our office follows 4 days on-site and 1 day remote schedule

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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