Looking for Scrum Master / Salesforce Business Analyst (BA/Admin) Remote Role

September 28, 2026

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Scrum Master / Salesforce Business Analyst (BA/Admin) Remote Role

Position Overview

We are looking for a Scrum Master / Salesforce Business Analyst (BA/Admin) who can effectively operate in a hybrid role, with approximately 50% Scrum Master responsibilities and 50% Salesforce Business Analyst/Admin responsibilities. The ideal candidate will have strong Agile/Scrum experience along with hands-on Salesforce experience in requirements gathering, process analysis, configuration, and stakeholder collaboration. This person will work closely with business stakeholders, Product Owners, developers, and Salesforce teams to translate business needs into effective Salesforce solutions while facilitating Agile delivery.

Key Responsibilities

Scrum Master 50%

Facilitate Agile/Scrum ceremonies including Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives.
Work with Product Owners and development teams to manage and prioritize the product backlog.
Track sprint progress, dependencies, risks, impediments, and delivery timelines.
Remove blockers and help teams maintain a consistent Agile delivery cadence.
Promote Agile/Scrum principles, practices, and continuous improvement.
Coordinate across business and technical teams to ensure effective communication and delivery.
Track team metrics, sprint performance, and delivery commitments.
Support release planning and cross-team coordination as needed.

Salesforce Business Analyst / Admin 50%

Work with business stakeholders to gather, analyze, document, and validate business requirements.
Translate business requirements into Salesforce functional requirements and user stories.
Conduct stakeholder interviews, workshops, process mapping, and requirement-gathering sessions.
Configure Salesforce based on approved business requirements.
Perform hands-on Salesforce administration and configuration, including:

Objects and fields
Page layouts
Record types
Validation rules
Flows/automation
Reports and dashboards
User access, roles, profiles, and permission sets

Analyze existing Salesforce processes and recommend improvements.
Create user stories, acceptance criteria, process flows, and functional documentation.
Work closely with Salesforce developers and technical teams on solution design and implementation.
Support UAT, testing, defect resolution, and production releases.
Ensure Salesforce solutions align with business processes and organizational goals.
Provide end-user support and assist with Salesforce adoption and process improvements.

Required Qualifications

5+ years of experience working in Agile/Scrum environments.
Proven experience as a Scrum Master, including facilitating Scrum ceremonies and removing team impediments.
Strong experience as a Salesforce Business Analyst and/or Salesforce Administrator.
Hands-on experience with Salesforce configuration and administration.
Strong requirements-gathering and business analysis skills.
Experience creating user stories, acceptance criteria, process flows, and functional requirements.
Strong understanding of Salesforce CRM capabilities and business processes.
Experience working with Salesforce objects, fields, flows, validation rules, page layouts, reports, dashboards, and security/access configuration.
Excellent communication, facilitation, stakeholder management, and problem-solving skills.
Ability to work effectively with both business and technical teams.
Strong understanding of Agile methodologies and SDLC.

Preferred Qualifications

Salesforce Administrator certification.
Scrum Master certification such as CSM or PSM.
Experience working with Salesforce Sales Cloud, Service Cloud, or Experience Cloud.
Experience with Salesforce UAT, release management, and change management.
Experience working in enterprise environments with multiple cross-functional teams.
Experience using tools such as Jira, Confluence, Azure DevOps, or similar Agile delivery platforms.

Ideal Candidate Profile

Scrum Master: Facilitating teams, managing Agile ceremonies, removing blockers, and driving delivery.
Salesforce BA/Admin: Gathering requirements, translating them into Salesforce solutions, and performing hands-on Salesforce configuration.
Candidates who have strong Scrum Master experience but only minimal Salesforce exposure may not be a fit.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...