***IMPORTANT: Candidates must have prior intake experience in a LAW FIRM. Applicants lacking experience in intake, or outside a law firm setting, will not be considered.***

ABOUT US

The Law Office of Stephanie F. Dominguez is a growing virtual law firm that provides advice and representation to federal government employees and labor unions nationwide, and to California-based individuals in employment law (employee and employer side), family law, juvenile dependency law, and wills, trusts, and estate planning matters.

Our cases include employment discrimination (including harassment and retaliation), workers’ compensation, unfair labor practices, and family law and juvenile matters. We represent clients before the Merit Systems Protection Board (MSPB), Equal Employment Opportunity Commission (EEOC), U.S. District Courts, Office of Workers’ Compensation Programs (OWCP), National Labor Relations Board (NLRB), the U.S. Court of Appeals for the Federal Circuit, and California Superior Courts, including the Family Law and Juvenile Divisions.

We are committed to exceptional client service, proactive communication, efficient virtual operations, and long-term growth.

WHY JOIN US?

This position offers a unique opportunity to play a central role in client acquisition while building a long-term career within a growing virtual law firm.

You will be the first point of contact for many prospective clients, helping guide them through the intake process. The role is ideal for a professional who enjoys client interaction, takes ownership of responsibilities, and thrives in a fully remote environment.

POSITION SUMMARY

The role involves client intake, consultations, lead management, prospective-client follow-up, and retainer conversion.

This position is fully remote and open to candidates located anywhere within the United States.

REQUIRED QUALIFICATIONS

• Minimum three (3) years of legal intake experience, including conducting initial consultations, prospective-client follow-up, and lead conversion
• Demonstrated ability to independently manage prospective clients from intake through retainment or non-engagement
• Strong sales, communication, and client-service skills
• Excellent written and verbal communication skills
• Strong organizational and time-management skills
• Ability to work independently in a remote environment
• Demonstrated history of employment stability and reliability

PREFERRED QUALIFICATIONS

• Family law and/or employment law experience
• Experience with legal practice-management software (MyCase preferred)
• Experience with billable time entries (e.g., clear, accurate, contemporaneous entries; no block billing)
• Experience converting qualified leads into retained clients
• Prior remote-work experience

KEY RESPONSIBILITIES

Client Intake & Lead Management

• Answer and respond to inbound calls, texts, emails, and voicemails
• Conduct initial consultations and client screenings
• Assess fit for representation
• Explain fees, scope of services, and firm procedures
• Schedule consultations and maintain the intake pipeline
• Address prospective-client questions, concerns, and objections
• Follow up with prospective clients and drive timely conversion
• Secure signed retainers and initial deposits
• Prepare and send non-engagement communications when appropriate

Operations & Administrative Support

• Assist with intake-system improvements and workflow optimization
• Support administration of the firm's phone and intake platforms
• Participate in staff meetings and training
• Provide cross-coverage and operational support as needed to ensure seamless service to prospective and existing clients.

TECHNOLOGY REQUIREMENTS

Applicants should be proficient with:

• Microsoft Office
• Adobe Acrobat
• Legal case-management software (MyCase preferred)
• Remote communication platforms

COMPENSATION & BENEFITS

Compensation

$24–$28 per hour, depending on experience, qualifications, and demonstrated performance

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)

LOCATION & SCHEDULE

Location

Fully remote (United States)

Schedule

Core business hours are generally 8:30 a.m. to 5:30 p.m. Pacific Time, Monday through Friday, though flexibility may be required.

Anticipated Start Date

September 21, 2026 – September 28, 2026

APPLICATION INSTRUCTIONS

Please carefully complete all Indeed application and screener questions.

Applications are reviewed on a rolling basis. Incomplete applications or applications that do not follow instructions may not be considered.

The application deadline is September 21, 2026.

Pay: $24.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance
• Work from home

Application Question(s):

• Application Instructions: Please read carefully before responding: (1) Do not call or email the office regarding this position or your application. Candidates selected for an interview will be contacted by email only. If this posting is live, the position remains open. (2) Some questions contain multiple parts—answer all parts completely. (3) Failure to follow these instructions will result in disqualification. Do you understand and agree to follow these instructions? (Type "Yes" or "No".)
• Availability & Location: (A) What is your earliest available start date? (B) Do you anticipate any recurring commitments preventing availability or responsiveness for more than one consecutive hour during business hours (8:30 a.m.–5:30 p.m. PT, Mon–Fri)? (Type "No", or "Yes" + 1-sentence explanation of nature and timing.) (C) What is your current city and state, and do you have prior experience working remotely for a law firm? (State your location, followed by "No", or "Yes" + 1–sentence explanation.)
• Intake & Operations Experience: (A) How many years of experience do you have drafting billable time entries (contemporaneous, detailed, without block billing) that go directly onto client invoices for payment? (Type "None", or state years + 1-sentence explanation.) (B) How many years of experience do you have conducting law-firm intake and consultations, including assessing case fit, explaining fees and scope, converting qualified leads into retained clients, and handling questions or objections)? (Type "None", or state years + 1-sentence explanation.)
• Ownership & Schedule: (A) After training, are you comfortable independently owning the intake process from initial contact through retainment or non-engagement, including consultations, case screening, prospective-client follow-up, handling questions and objections, and driving clients through the intake pipeline with minimal supervision? (Type "Yes" or "No" + 1–sentence explanation.) (B) If hired, would you be able and willing to work a full-time schedule (35-40 hours per week)? (Type "Yes" or "No" + 1–sentence explanation.)
• Lead Conversion Results: In your most recent intake-focused law-firm position, approximately how many clients did you personally help convert into retained clients per month? (Type: (A) approximate retained clients converted per month, (B) the employer where you performed this work, (C) the most recent month and year during which you achieved that volume, and (D) a brief description of your role in the intake, consultation, follow-up, and conversion process. If exact numbers are unavailable, provide your best estimate.)
• Compensation & Long-Term Interest: (A) Does your desired pay fall within the posted range of $24–$28 per hour? (Type "Yes" or "No" + your desired hourly rate.) (B) Do you intend to maintain any other employment, business, or ongoing professional commitments while working in this role? (Type "No", or "Yes" + 1–sentence explanation including expected weekly hours.) (C) This position is intended to be a long-term role. Are you seeking at least 5+ years of employment with one firm? (Type "Yes" or "No" + 1–sentence explanation.)
• Software & Language Skills: (A) Which legal practice-management systems have you used? (Type "None", or list each system + years used + specific functions performed, e.g., "MyCase: 2 years for inputting billable time entries, calendaring, document management, and managing leads/intake.") (B) Can you speak and write Spanish at a professional level sufficient for client communication? (Type "Yes" or "No".)
• Practice Area Experience: (A) How many years of family-law intake experience do you have? (Type "None", or state years + 1–sentence explanation.) (B) How many years of employment-law intake experience do you have? (Type "None", or state years + 1–sentence explanation.) (C) How many years of estate-planning intake experience do you have? (Type "None", or state years + 1–sentence explanation.)

Work Location: Remote