Lead Insight Analyst (Kroger)

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Turning data into action for one of the world's largest retailers.

At Retail Insight, we help retailers and brands unlock opportunities through data, analytics and actionable insight. We're looking for a Lead Insight Analyst to work directly alongside our Kroger client team, delivering high-impact analytics that influence commercial decisions and drive measurable business outcomes.

This isn't a traditional reporting role. You'll be embedded within the client environment, acting as a trusted analytics partner, translating complex data into clear recommendations and responding to bespoke business questions from senior stakeholders.

If you enjoy solving problems, building relationships and using data to tell compelling stories, we'd love to hear from you.

What you'll be doing

As a Lead Insight Analyst, you'll work closely with Kroger stakeholders and Retail Insight colleagues to deliver analysis that supports strategic and operational decision-making.

Your responsibilities will include

  • Acting as a trusted analytics partner within the Kroger business.
  • Managing and delivering bespoke ad-hoc insight requests from stakeholders across multiple business functions.
  • Translating complex datasets into meaningful, actionable recommendations.
  • Identifying trends, risks and opportunities within retail performance data.
  • Presenting findings and recommendations to client stakeholders in a clear and engaging way.
  • Leading analytical projects from initial brief through to delivery and implementation.
  • Supporting and mentoring junior analysts where required.
  • Collaborating with internal Retail Insight teams to ensure consistency, quality and best practice.
  • Helping to shape and evolve insight solutions based on changing client needs.
What we're looking for You'll be someone who combines strong analytical capability with excellent stakeholder management skills.

We're particularly interested in people who have:

  • Significant experience in data, analytics or insight-focused roles.
  • Previous experience working directly with business stakeholders or clients.
  • Strong analytical and problem-solving capabilities.
  • Experience turning data into practical business recommendations.
  • Excellent communication and presentation skills.
  • The ability to manage multiple priorities and deadlines simultaneously.
  • A proactive and commercially minded approach to problem solving.
  • Experience within grocery retail, FMCG or consumer-facing industries would be advantageous.
Technical skills We'd love to see experience with some of the following:
  • SQL
  • Power BI, Tableau or similar visualisation tools
  • Excel Data analysis and statistical methodologies

  • Retail or customer performance metrics
Some of our extras... We believe in flexibility, growth, and taking care of our people—both in and out of the office.

Flexible Working: Enjoy summer hours and extra days off for life’s big moments (including your birthday and wedding).

Generous Time Off: 26 days PTO (increasing with service), paid volunteer days, and full support for your wellbeing, including mental health resources.

Career & Learning: Access to a top-tier learning platform, career progression plans, and support to create your ideal home workspace.

Health & Financial Benefits: Comprehensive medical, dental, and vision coverage, plus a 6% matched retirement plan.

Personal Perks: Annual phone reimbursement, onsite gym access, and customizable benefits via our online platform.

Plus much more!

Our interview process typically involves 3 stages:

Initial Call with the Hiring Manager (Remote)

Panel Interview (Remote)

Final Stage interview (With Kroger on site)

Our average process takes around 3-4 weeks' but we will always work around your availability. You will have the chance to speak to our recruiter at various points during your process but if you do have any specific questions ahead of this please contact us.

Be your authentic self - Retail Insight is committed to promoting equal opportunities in employment. All employees and any job applicants will receive equal treatment. We actively seek to create an environment where everyone feels respected, supported, and encouraged to contribute their best work.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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