IT Support Specialist (Entry-Level)

October 10, 2026

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Job description

Launch Your IT Career in a High-Security, Mission-Critical Environment Birdi Systems, Inc. (BSI) is hiring a motivated IT Systems Support Specialist to support identity management and security technology operations at Los Angeles International Airport (LAX). This is an excellent opportunity for a recent graduate or early-career IT professional looking to gain hands-on experience supporting enterprise systems, SQL databases, biometric devices, and access control platforms in a secure aviation environment. You’ll work directly with experienced engineers and client stakeholders while building real-world experience in system administration, database support, hardware integration, and end-user technical support.

What You’ll Do

Support and maintain SQL Server and MySQL databases, including basic queries and report generation
Create ad-hoc and scheduled operational reports
Troubleshoot Windows 10/11, Windows Server, and Linux systems
Support workstation hardware and peripherals (biometric scanners, badge printers, cameras, USB devices)
Install and configure Microsoft Office and business productivity tools
Provide on-site technical support and clear end-user guidance
Perform preventive maintenance on IT systems and office equipment
Support airport credentialing and identity management systems
Assist with scheduling and queuing systems used in badging operations
Maintain IT asset inventory and coordinate vendor repairs/replacements
Follow strict IT security and access control procedures
Collaborate with engineering teams and airport personnel to support daily operations

Qualifications:

Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or related field (recent graduates encouraged to apply)
Foundational knowledge of operating systems, databases, and troubleshooting methods
Basic experience with SQL (academic or project-based experience acceptable)
Understanding of hardware, networking fundamentals, and peripheral devices
Strong communication and customer service skills
Ability to work full-time on-site at LAX
Ability to obtain and maintain airport security clearance (background check required)

Preferred (Nice to Have)

Internship or helpdesk experience supporting enterprise systems
Exposure to SQL Server or MySQL environments
Familiarity with Linux operating systems
Interest in cybersecurity, identity management, or physical security systems
Experience with ticketing or service management platforms
Interest in aviation, transportation, or critical infrastructure environments

What You’ll Gain

Hands-on experience with enterprise IT and security systems
Exposure to biometric technology and access control platforms
Mentorship from experienced engineers
Professional development and certification opportunities
Career growth within BSI’s engineering and systems integration teams
Play an important role in protecting our nation's critical infrastructure.

Work Environment

Full-time, on-site at Los Angeles International Airport (LAX)
Fast-paced, operational setting within a secure facility
Occasional after-hours support for system updates or urgent needs

At Birdi Systems, Inc., you’ll support critical transportation infrastructure while building a strong technical foundation early in your career. If you’re ready to apply your IT education in a real-world, high-impact environment — we encourage you to apply.

Company Description

Birdi Systems, Inc. (BSI) is an award-winning, full-service systems engineering consulting and contracting firm based in Los Angeles, California. We specialize in providing technology solutions for major airports and transportation entities across the United States, with office locations in California, Colorado, Florida, and Washington, D.C.

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