IT Specialty Analyst (Epic) - Remote

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City/State

Virginia Beach, VA

Work Shift

First (Days)

Overview:

Sentara is hiring an IT Specialty Analyst!

This position is fully remote.


Overview

The IT Specialty Analyst - Epic Inpatient is responsible for the day-to-day support, optimization, and advancement of Epic Inpatient clinical applications. This role partners closely with clinical leadership, providers, nursing, and operational stakeholders to ensure Epic Inpatient workflows effectively support patient care, safety, and operational efficiency.

Analyzes business / clinical needs, evaluate software releases and/or new products, and gives recommendations to optimize processes and decrease expenses. Possesses in-depth business / clinical and application knowledge and experience. Performs and documents workflow assessments to determine functional requirements for optimal utilization of applications. Develops system test plans and performs testing of software upgrades and patches. Maintains a record of test progress and test results. Responsible for problem, incident, and change management and service requests. Provides daily on-call support to the customer base for application-related issues. Works within a cross-functional team and with end-users to achieve application integration to meet business / clinical needs. Responsible for the communication of software issues, requirements, upgrades, and enhancements. Oversees smaller-sized projects or components of projects. Coordinates implementation or project planning around software application releases. Possesses a key certification(s) or other credential(s) which is determined central to the systems or applications supported.

An Experienced Professional applies practical knowledge of job areas typically obtained through advanced education and work experience.

Responsibilities typically include:

Works independently with general supervision.

Problems faced are difficult but typically not complex.

May influence others within the job area through explanation of facts, policies, and practices.


Key Responsibilities

  • Provide day-to-day support and optimization of Epic Inpatient clinical applications, including system builds, upgrades and enhancements
  • Analyze inpatient clinical and operational workflows to identify opportunities for optimization and improved patient care outcomes
  • Partner with clinicians, nursing leadership, and operational teams to gather requirements and translate clinical needs into Epic Inpatient solutions
  • Perform and document workflow assessments to determine functional and clinical requirements for optimal system utilization
  • Develop and execute system test plans for Epic Inpatient upgrades and enhancements; document test results and outcomes
  • Manage problem, incident, and change management processes related to inpatient clinical systems
  • Provide daily on-call support for inpatient application-related issues as required
  • Communicate system issues, enhancements, and workflow changes clearly to clinical and operational stakeholders.

Education
  • Bachelor's degree in Healthcare, Nursing, Clinical Informatics, Information Technology, or a related field preferred.
    OR
  • Experience in lieu of degree accepted:
    • 3+ years of relevant Epic Inpatient experience with a Bachelor's degree
    • 5+ years of relevant Epic Inpatient experience without a Bachelor's degree
Certification/Licensure
  • Certification in Epic Inpatient Clinical Documentation (Required)

or

  • Certification in Epic Inpatient Clinical Orders (Required)

Experience
  • 3+ years of experience supporting Epic Inpatient applications in a healthcare environment (Required)
  • Experience with Clinical decision support is a plus
  • Strong understanding of inpatient clinical workflows, including nursing, provider documentation, orders, and patient care processes
  • Experience in hospital and patient settings
  • Experience with Epic Inpatient builds, enhancements, and workflow optimization
  • Demonstrated experience with system testing, validation, and documentation


Talroo-IT

Keywords: Epic Inpatient Clinical Documentation, Epic Inpatient Clinical Orders, Epic build experience, Epic workflows, inpatient clinical workflows, inpatient physician workflows, Epic Inpatient applications, build enhancements, workflow optimization, system builds, system upgrades, inpatient clinical applications



We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is 89,294.40 - 131,851.20 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

Benefits: Caring For Your Family and Your Career

Medical, Dental, Vision plans

Adoption, Fertility and Surrogacy Reimbursement up to 10,000

Paid Time Off and Sick Leave

Paid Parental & Family Caregiver Leave

Emergency Backup Care

Long-Term, Short-Term Disability, and Critical Illness plans

Life Insurance

401k/403B with Employer Match

Tuition Assistance - 5,250/year and discounted educational opportunities through Guild Education

Student Debt Pay Down - 10,000

Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.


In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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