HubSpot Specialist (entry level) | The Middle Six | Handshake

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HubSpot Specialist (Part-Time, Entry Level)

The Middle Six | Remote, Milwaukee WI area preferred

Part-time, ongoing | 10 to 15 hours per week, flexible around your class schedule

$10 to $15 per hour, based on experience

About us

The Middle Six is a Milwaukee-based sales consulting firm. We build and implement HubSpot for small and mid-sized businesses, which means we design their CRM, automate the work behind it, and help them actually use it.

We're a small team, which shapes how we work. You'll know everyone. Your manager will be our HubSpot Director, not a rotating supervisor. And you'll be trusted with real client work, because on a team this size there isn't any other kind.

About this role

We're hiring a part-time HubSpot Specialist to support our HubSpot team and our clients.

You do not need to know HubSpot to apply, and you do not need previous professional experience. We will teach you the platform, and you'll earn HubSpot certifications while you're here that stay on your resume wherever you go next.

What you'll do

  • Monitor client Slack channels and answer questions
  • Help troubleshoot client issues inside their HubSpot portals
  • Log incoming requests as tasks in ClickUp, and complete the ones within your scope
  • Flag anything urgent or complex to our HubSpot Director right away
  • Keep learning new HubSpot features, betas, and certifications, and share what you find with the team

Skills that will make you good at this

  • Learning software quickly and being willing to click around until something makes sense
  • Writing clearly and warmly, since most of this job happens in Slack
  • Staying organized across several small tasks at once
  • Following through without being reminded
  • Asking questions instead of guessing, especially when a client is involved

Who should apply

Currently enrolled in a degree or certificate program, or recently graduated. Any major. We've seen people do this work well coming from marketing, business, communications, information systems, psychology, and plenty of fields with no obvious connection at all.

If you've taken coursework in marketing, sales, business, or information systems, mention it. If you've done customer service, help desk, or tutoring work, mention that too. If you already hold HubSpot Academy certifications, you'll start at the higher end of the pay range. None of these are required.

What you get

  • HubSpot certifications, paid for and on the clock. HubSpot Academy credentials are recognized by the 200,000+ companies that use the platform. You'll build a set of them here.
  • Direct mentorship. Our HubSpot Director manages this role personally and will teach you the platform properly.
  • Real client experience. Actual portals, actual problems, actual conversations you can talk about in future interviews.
  • A schedule built around school. We set hours around your classes, and they flex during exams.
  • Fully remote. Milwaukee area is a plus if you'd like occasional in-person time with the team, but it isn't required.

What to expect after you apply

  1. Apply through Handshake with your resume. A cover letter is optional. If you write one, tell us about a time you had to learn something technical on your own.
  2. We review applications on a rolling basis and reply to everyone, whether or not we move forward.
  3. If we move forward, a 30 minute video call with our COO or HubSpot Director. Casual, no technical test, no prep required. We will sent over a 5 minutes assessment before the call.
  4. A short follow-up conversation with the team.
  5. Offer and start date, scheduled around your semester.

The Middle Six is an equal opportunity employer. We welcome applicants of every background, and we encourage you to apply even if you don't match every line above.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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