eCommerce Manager- Remote

September 7, 2026

Other Jobs To Apply

No other job posts for this day.

We are seeking a skilled and dynamic E-Commerce Manager with 3-5 years of experience to oversee and optimize our online retail operations. This role is pivotal to driving our e-commerce business growth and ensuring a seamless experience for our customers across all platforms. The ideal candidate will manage all aspects of our e-commerce websites and online marketplace presence, including but not limited to website updates, order processing, customer service, and marketing. Familiarity with web development platforms such as WordPress and Shopify, and proficiency in managing marketplaces like Amazon and Walmart, are essential.
Key Responsibilities
Website Management

Manage and maintain e-commerce websites, ensuring they are up-to-date with the latest products, promotions, and functionalities.
Collaborate with designers and developers to enhance user experience and troubleshoot technical issues.
Optimize website performance, including loading speed, mobile responsiveness, and SEO.

Order Fulfillment & Inventory Management

Oversee order processing, from payment verification to shipping coordination, ensuring timely and accurate fulfillment.
Manage inventory levels, update stock availability, and coordinate restocking with suppliers.
Monitor and resolve issues related to order cancellations, returns, and refunds.

Customer Service

Respond promptly to customer inquiries via email, phone, and chat to provide exceptional service.
Handle escalated issues with tact and efficiency, ensuring customer satisfaction and loyalty.
Gather and analyze customer feedback to implement improvements in processes and offerings.

Marketplace Management

Manage and optimize listings on online platforms such as Amazon, Walmart, eBay, Instagram Shop, etc.
Implement strategies for pricing, promotions, and competitive positioning on third-party marketplaces.
Monitor and analyze platform performance metrics, including sales, traffic, and customer feedback.

Digital Marketing & Analytics

Collaborate with marketing teams to execute campaigns, including email marketing, social media, and paid advertisements.
Leverage analytics tools (Google Analytics, etc.) to track website performance and identify opportunities for improvement.
Implement SEO best practices to improve organic search visibility and traffic.

Web Development Platforms

Utilize platforms like WordPress and Shopify for website development, customization, and management.
Ensure the website integrates seamlessly with third-party tools, including payment gateways, CRM, and marketing software.

Reporting & Analysis

Prepare detailed reports on sales, website traffic, conversion rates, and overall e-commerce performance.
Use data insights to recommend and implement strategic improvements.

Qualifications & Skills

Experience: 3-5 years of experience in e-commerce management or a related field.
Technical Skills:
Proficiency with e-commerce platforms (e.g., Shopify, WordPress).
Knowledge of online marketplace management (e.g., Amazon, Walmart).
Familiarity with web design principles, HTML/CSS, and basic SEO practices.
Analytical Skills: Strong understanding of e-commerce metrics, reporting tools, and data-driven decision-making.
Customer Focused: Exceptional customer service skills with a problem-solving mindset.
Project Management: Ability to manage multiple projects and deadlines in a fast-paced environment.
Communication: Excellent verbal and written communication skills.
Preferred: Experience with digital marketing tools (e.g., Google Ads, Meta Ads, email marketing platforms).

Job Type: Full-time

By applying for this job you consent to Hire with Jarvis to hold personal data and we may use this to contact you, either through SMS or email. You can read our privacy policy at

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...