Digital Product Implementation Manager

September 26, 2026

Other Jobs To Apply

No other job posts for this day.

Job Description:

Lead end-to-end customer implementation of digital technology solutions, including SSO and API integrations
Own requirements gathering, documentation, and communication of digital solutions
Collaborate with internal and external stakeholders to understand needs and define project scope
Translate customer needs into solutions aligned with Aetna’s strategic vision
Communicate project risks, blockers, progress, and delivery impacts, including in customer-facing discussions
Provide business and technical guidance throughout implementation
Proactively troubleshoot issues and help ensure digital needs are implemented effectively and securely
Identify and support process improvements that increase delivery efficiency, consistency, and scalability
Surface recurring delivery friction and recommend improvements to processes, tools, and ways of working
Leverage data and analytics to inform strategic discussions

Requirements:

5+ years of experience in digital strategy and/or digital delivery
5+ years leading cross-functional teams and managing projects from discovery through implementation, delivery, and support
5+ years of experience working with and presenting to customers and/or executives
5+ years of experience in healthcare
Up to 10% travel annually
Ability to work collaboratively in a fast-paced, dynamic environment
Strong critical thinking and problem-solving skills
Demonstrated relationship management skills
Previous experience in agile product development
Proven experience designing new processes and leading change adoption efforts that deliver measurable business outcomes
Proven experience influencing and aligning cross-functional teams around shared goals within a highly matrixed environment
Strong negotiation, analytical, and project coordination skills
Ability to balance the ideal state with immediate delivery goals
Excellent time management and ability to manage multiple priorities autonomously
Highly organized and detail oriented
Superior written and verbal communication skills
Bachelor’s degree or equivalent work experience

Benefits:

Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being
CVS Health bonus, commission or short-term incentive program

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...