Digital / Principal Digital Product Manager-Tracking

November 13, 2026

Other Jobs To Apply

As a Principal, you are a strategic product leader responsible for a major product line, platform capability, or customer lifecycle segment. You drive multi-team initiatives, shape long-term product vision, and represent product at the executive level. You elevate product thinking across the organization and ensure delivery aligns with business impact.

This role will lead product for the fedex.com tracking page, with a focus on experimentation and pushing our tracking experience forward. We're looking for someone who is excited to think big about the future of tracking, whether that is AI, commercial opportunities, differentiating service levels, or other big swings that will meaningfully differentiate the FedEx tracking experience from competitors, while ensuring a clear, engaging experience that reduces call volumes. This person will be focused on continual experimentation, developing forward-thinking strategy, and executing on that strategy.

Essential Functions

Define and drive strategy for a product group or portfolio with multiple dependencies
Lead strategic planning and prioritization in partnership with senior product, engineering, and commercial leaders
Guide the work of multiple product teams, ensuring cohesion, clarity, and accountability
Deeply understand customer journeys and market dynamics to inform platform evolution
Track and report business outcomes, adoption metrics, and financial performance
Coach PMs across teams and help shape the organization's product management discipline
Represent your product group in steering committees, exec reviews, and roadmap alignment forums

Preferred Qualifications:

Experience with experimentation platforms, including strategy, execution, and analysis, and building a culture of experimentation across teams.
Experience developing future-focused product strategies that anticipate evolving customer needs, emerging technologies, and shifts in how customers interact with digital experiences.
Experience building customer-facing products, with an understanding of both consumer and business customer needs

Location Details:

This position is eligible for remote work and may be located anywhere within the United States excluding AK, HI and U.S. territories, however if you live within the 50 miles radius of a campus you will be required to work at a FedEx campus location several times per week.

Minimum Education

Bachelor’s degree in Business, Economics, Computer Science, Engineering, or related field.

Minimum Experience

5 years of experience in product management, business analysis, or a related field.

Knowledge, Skills, and Abilities

Demonstrated ability to manage stakeholder relationships, facilitate communication, and drive execution.
Strong analytical skills with experience in data interpretation, market research, and business case analysis.
Excellent verbal and written communication skills with experience preparing executive-level presentations.
Proven ability to lead without authority and influence across senior leadership

Preferred Qualifications:

Pay Transparency: CO: $10590-$23003, CA: $11178-$19061, NJ: $11178-$17884, ME, OH, VT: $11178-$20003, MN: $11178-$22003, IL, NV: $11178-$23003, MD, NY, VA, WA: $11178-$24003, MA: $11766-$24003, RI: $12943-$22003, CT: $12943-$23003, DC, HI: $13531-$23003, NYC: $13531-$24003

Pay: USD Monthly: USA: 10,590.00-$24,003.00

Additional Details:

Pay Transparency:
The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

For details on our comprehensive benefits, click here.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

Know Your Rights
Pay Transparency
Family and Medical Leave Act (FMLA)
Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

E-Verify Notice (bilingual)
Right to Work Notice (English) / (Spanish)

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...