Customer Service Representatives/Cashiers

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Are you an outgoing & friendly person looking for work? Do you want to be a part of the local business that takes care of its neighbors? We’d love to have you as part of our High’s Team!

High’s is seeking Customer Service Representatives/Cashiers with expertise in overseeing the day-to-day store operations ensuring our vision of being a "Fast, Fresh & Friendly" neighborhood convenience store. We hire Part-Time & Full-Time, if you are 16 years or older, please apply! #parttime #fulltime #friendly

We offer a very competitive Benefits Package including but not limited to:

  • Low-Cost Health Insurance – Full and part time plans available.
  • Career Advancement.
  • Paid Time Off in addition to Sick Leave.
  • 401k with company match.
  • Tuition Reimbursement annually.

Responsibilities:

  • Adhere to all store operations procedures, policies, and guidelines.
  • Properly execute selling initiatives and provide value to the customer.
  • Follow all food service programs, procedures, and sanitation requirements, if applicable.
  • Greet and communicate easily with customers.
  • Dedication to assisting customers’ needs to enhance their experience.
  • Knowledgeable about products and services.
  • Apply positivity to your customer service strategy by emphasizing “sales & specials.”
  • Additional duties will be discussed at the interview.

Minimum Knowledge. Skills and Abilities:

  • High School Diploma or equivalent preferred.
  • Previous experience in a retail environment, preferred.
  • Must be at least 16 years old.
  • Computer literacy.
  • Fun, friendly and happy.
  • Ability to learn policies and procedures.

Working Conditions:

  • Retail environment with occasional exposure to dust, extreme temperatures, contact with petroleum and/or cleaning products.
  • Constant standing with frequent bending and lifting.
  • Employees are expected to come to work and maintain full store operations in all weather conditions unless closure of the store is ordered by the company.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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